Bill Almon

What started out as a good experience ended terribly. I had chosen a preowned Mazda CX-5 and planned on paying cash (car was for my son). The Used Car manager tried to steer me toward financing which I d I had chosen a preowned Mazda CX-5 and planned on paying cash (car was for my son). The Used Car manager tried to steer me toward financing which I didn't want to do. He told me that he was unable to sell me the car for cash as the used car market has changed. They only want their commission from financing so they let me walk! The GM agreed to let me pay cash if I covered a $750 financing fee???? Doesn't seem legal. I just wanted to pay for what the car was listed for and they would not do it. Crazy to me. Terrible experience...... More

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Working with Nabil was an absolute pleasure, his experience and kind hearted nature not only made my purchase an absolute breaze but an enjoyable one. Will definitely be coming back to him with my n experience and kind hearted nature not only made my purchase an absolute breaze but an enjoyable one. Will definitely be coming back to him with my next car purchase. More

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Great buying experience with Cameron Got the car I wanted for the right price ! Also kudos to manager Billy for keeping me informed. Also finance was easy with Rich ! wanted for the right price ! Also kudos to manager Billy for keeping me informed. Also finance was easy with Rich ! More

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Even though I live within 4 miles from a Honda dealership, I don’t mind driving 24 miles to have my Accord serviced at Boch Honda. DJ has always been honest in recommending what service is necessa dealership, I don’t mind driving 24 miles to have my Accord serviced at Boch Honda. DJ has always been honest in recommending what service is necessary and all their service technicians especially Nick can be trusted to perform the work right the first time. More

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Very easy to do business with. The Sales Person, Aran, listened to what we were looking for, quickly found the vehicle, and efficiently managed the purchase process. Boch was also The Sales Person, Aran, listened to what we were looking for, quickly found the vehicle, and efficiently managed the purchase process. Boch was also vey clear about the MSRP of the vehicle before e came into the dealership. There were no unexpected costs like "short supply" added fees. Would definitely recommend. More

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I have nothing but good things to say about this dealership and the people I worked with. Sean B was / is amazing he went above and beyond !! he knew this was my first time purchasing a car and he d dealership and the people I worked with. Sean B was / is amazing he went above and beyond !! he knew this was my first time purchasing a car and he did not pressure me at all he explained everything in grave detail and was very attentive to my needs . Keep up the good work Sean we need more people like you . More

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Bill was awesome to work with! Very professional and made the buying experience great! He kept me very well informed during the whole buying process! the buying experience great! He kept me very well informed during the whole buying process! More

by Normlemoyne Verified Customer Verified Customer

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My sales agent was excellent and worked hard to negotiate a deal for me even though it took a week to work with me. I would definitely send anyone looking for a Honda her way. Also, I believe his name was Am a deal for me even though it took a week to work with me. I would definitely send anyone looking for a Honda her way. Also, I believe his name was Amadou was awesome as well. More

by Donna Verified Customer Verified Customer

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I sent an email to the CEO. Terrible service all around. I will never come back here again. Car is still dirty after speaking to Bill. They do not listen here and show any compassion. I will never come back here again. Car is still dirty after speaking to Bill. They do not listen here and show any compassion. More

by HNGUYEN9412 Verified Customer Verified Customer

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Good car but very unhappy with customer service I bought a used Subaru from them earlier in 2019. Positives: Customer service was good at the time of purchase, and people were friendly. The car w I bought a used Subaru from them earlier in 2019. Positives: Customer service was good at the time of purchase, and people were friendly. The car was in good shape; price was okay. Negatives: The used car manager tried to charge me $500 extra (without telling me) for moving the car from down the street. Good thing I caught him - he got rid of the charge. Also, the team pressured me into the buying the car that day since it was the last day of the month (which I agreed to do in exchange for a small discount, to be a nice person and help them out). They then proceeded to pressure me into financing instead of paying in cash (which I also did because I was trying to be nice), and when I asked if that would cost me more, they lied and said no (obviously not true because of interest). My fault for not calling them out on that one, but it was a lie either way. More negatives: I traded in my old car (in quite good condition) for $500 as part of the purchase. When I realized the next day that my neighbor wanted it and I could have sold it to him instead (so it would get used instead of junked), I asked if I could undo the trade or buy it back for the same price (or even $1000!). They were wishy-washy and didn't give us a straight answer for a long time, and when they finally got back to us, they had jacked up the price to something like $4000. I had just done them all these favors, and they couldn't do us the courtesy of giving the car back or at least being straight with us upfront. THEN, I tried to get on the phone with the manager for months. I requested a call from him at least 5-6 times. Nothing. All I wanted to do was to explain what had happened and to get some answers, and instead I have to post here because he never called me. The last straw: I was turned down for a credit card 3 months later for no obvious reason. When I finally got the report with the reason, it turned out Boch had done 5 SEPARATE CREDIT PULLS on my account (on the same day!) and ruined my chances at any new credit cards for the near future. Car has been good, but I would caution anyone with the above story and make sure they ask a LOT of questions upfront when going to Boch (or just shop elsewhere). More

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