Bill Allen
Bill Allen at Mercedes-Benz of Henderson
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Bill Allen

Shop Foreman

Mercedes-Benz of Henderson

925 Auto Show Drive
Henderson, NV 89014

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12 Reviews
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12 Reviews

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12 Reviews of Bill Allen

January 26, 2023

Dealership Rating
Employee Rating

David delivers exceptional customer service every time I get service at MB of Henderson. Very Professional and Always Top Notch Service. More

by sbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Ommen, Dave Leslie

Jan 27, 2023

Mercedes-Benz of Henderson responded

Hi sbrown, We are so appreciative of your feedback about your experience with David. We are delighted to hear that he was able to deliver such exceptional service throughout your visit. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

July 27, 2022

Dealership Rating
Employee Rating

In the five+ years of owning my latest Mercedes Benz, and in selecting MB service in Las Vegas, I've realized that no one exceeds the ability and courtesy of Will Bane. I believe the service support I've co More

by sjplasnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Mercedes-Benz of Henderson responded

Hi sjplasnv, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Regards, Your Friends and Family at Mercedes-Benz of Henderson

September 09, 2021

Dealership Rating
Employee Rating

Will Banes is an exceptional service advisor, he makes it easy and the car is always ready in a reasonable time ! Hope Will never leaves More

by cinde1229@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Bane

Sep 09, 2021

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Will is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Take care, Your Friends and Family at Mercedes-Benz of Henderson

September 03, 2021

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Employee Rating

They're very organized and I was very impressed. Immediately attended to the needs that my vehicle had and delivered it back in an exceptional time More

by Bonnetttc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Leslie

Sep 06, 2021

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson to attend to your service needs! Our team appreciates your business and is delighted to hear you were impressed with the timely and organized experience working with Bill and Dave! We look forward to serving you again at your next scheduled service interval. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

December 17, 2020

Dealership Rating
Employee Rating

Great service. Polite and knowledgeable personnel.Car was taken away and was returned very clean after the service was performed. Drivers wore their masks and were very polite. More

by Chedeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Bane, Spencer Kaplan, Chad Bartel, Blake Bootsma-Alverez , Marvin Edwards, Evan Feist, Emilio Sepulveda, Amanda Toth

Dec 21, 2020

Mercedes-Benz of Henderson responded

Hello, Thank you for your 5 star review and genuine feedback regarding the polite and knowledgeable service you experienced working with our talented team at Mercedes-Benz of Henderson! We take great pride is serving our guest well and thrilled to have you as part of our Fletcher Jones Family! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Henderson

July 01, 2020

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Employee Rating

These guys went way beyond what they were required to fix They took care of me when my new GT was having some temperature related issues. Gave me a GLE truck for two weeks while they worked with Mercedes in More

by Jon L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spencer Kaplan, Dave Leslie

Jul 03, 2020

Mercedes-Benz of Henderson responded

Hi Jon, Thank you for taking the time to share your kind feedback and 5-stars rating! Glad to see that our team of associates were able to properly perform a diagnosis and get your car in tip-top shape! Providing a courtesy loaner vehicle is just one of the many perks we offer to our guests. Please allow us to continue providing you with nothing short of an amazing experience for your upcoming needs. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

June 13, 2020

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Employee Rating

At Mercedes Benz Henderson the staff was Friendly, communicative and prompt to sched my car for what it needed to be fixed. I’m very happy with the results. The service repair staff have always done a More

by cirohuertasmbc250
Recommend Dealer
Yes

Other Employees Tagged: Trent Jenkins, Erik Rudd

Jun 15, 2020

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-star review! It's really flattering hearing that Erick Rudd has always assisted in getting your car in tip-top shape. Providing a hand car wash while your vehicle is in for service is just one of the many perks we offer to our guests. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to seeing you at your next scheduled visit. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

June 13, 2020

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Employee Rating

Car was ready when promised. The young man that received my car outside was exceptionally friendly and courteous. Chad was very accommodating to my request More

by Lillian
Recommend Dealer
Yes

Other Employees Tagged: Chad Bartel

Jun 15, 2020

Mercedes-Benz of Henderson responded

Hi Lillian, We greatly appreciate you taking the time to post your 5-star review! Our team is excited to hear that Chad was able to accommodate all your needs in getting your car in tip-top shape. We're looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

November 23, 2019

Dealership Rating
Employee Rating

Thank You to All Henderson Mercedes, from the Greeters to the Service Techs!! We’ve been with you since 2013!! Happy Holidays!! From the Ireland Family! More

by Leon Ireland
Recommend Dealer
Yes

Other Employees Tagged: Will Bane

Nov 26, 2019

Mercedes-Benz of Henderson responded

Hi Leon, Thank you for taking some time to rate us and share your great experience with all of us! We look forward to seeing you again. Regards, Your Friends & Family at Mercedes-Benz of Henderson

September 18, 2019

Dealership Rating
Employee Rating

Thorough review. Good service support team. Only experience was with service. Very thorough. Team was supportive. They were able to give me a complete analysis and review of the service requi More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spencer Kaplan , James Hager

Sep 18, 2019

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to know of the thorough communication and excellent service your were provided while working with Bill and Spencer Please let us know if we may be of any further assistance to you now or in the future. Best, Your Friends and Family Mercedes-Benz of Henderson

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