Beth Hicks

Ersilia was extremely helpful and attentive to the customers needs and wants. she is very personable! Made the lease purchase very easy. customers needs and wants. she is very personable! Made the lease purchase very easy. More

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Wonderful! Ersilia nathaly and Alexandra are fantastic! No hard sell and excellent at listening to what you want and need Ersilia nathaly and Alexandra are fantastic! No hard sell and excellent at listening to what you want and need More

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Coming to this service department from another (in southern Westchester) was like a breath of fresh air. Service Rep Beth is an example of professional, cordial, being an apt service oriented communic southern Westchester) was like a breath of fresh air. Service Rep Beth is an example of professional, cordial, being an apt service oriented communicator. I will be utilizing this service department and may very well switch to Rivera Toyota for my end of lease options... More

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Friendly and knowledgeable staff. Communicates well and always on time. Clean dealership with large selection of vehicles. Communicates well and always on time. Clean dealership with large selection of vehicles. More

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Beth took great care of me white Kathy was out She was great at keeping me up to dat e and got me out as fast as possible. I was also please d to see that Rivera Toyota stopped the cc upcharge for repair great at keeping me up to dat e and got me out as fast as possible. I was also please d to see that Rivera Toyota stopped the cc upcharge for repairs. I feel that customers who do not have ready cash were being marginalized. This way everyone is treated fairly, even if we all pay a bit more to cover these charges. More

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I was an unannounced customer due to my vehicle having an acute mechanical issue. Beth Hicks was my service advisor and promptly had my vehicle brought in for diagnostic testing and then repair. Beth kept acute mechanical issue. Beth Hicks was my service advisor and promptly had my vehicle brought in for diagnostic testing and then repair. Beth kept me apprised of progress and expedited the repairs. Beth made the whole process very easy and had us on the way well ahead of when I thought the car would be ready. Beth is the best Toyota service advisor I have worked with since owning my first Toyota back in 1993. More

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Rivera Toyota is amazing! Great customer service they will exceed your expectations. The most honest group of car salespeople you will ever meet. They had the car that Great customer service they will exceed your expectations. The most honest group of car salespeople you will ever meet. They had the car that was advertised and other options as well. Top notch More

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Purchase & service from this dealer. I'm never disappointed. Everyone was helpful, knowledgeable and pleasant. I'm never disappointed. Everyone was helpful, knowledgeable and pleasant. More

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I wish to recognize Ms Beth Hicks, Service Manager at Rivera Toyota of Mt Kisco, NY, for outstanding Customer Service. Her words and action(s) always guarantee both success and high Customer satisfaction Rivera Toyota of Mt Kisco, NY, for outstanding Customer Service. Her words and action(s) always guarantee both success and high Customer satisfaction. I look forward to my next service visit for my 2021 Toyota Venza. Thank you Ms Hicks for your consistent demonstration of caring and excellence. Sincerely, Mel Stringer More

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Beth is extremely helpful and a pleasure to work with and she even had my car washed she even had my car washed More

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