Besa Grajqevci

Had a problem with TOYOTA HQ in regards to reimbursement for repairs that was done to my car prior to official recall. I felt like grinding a brick wall dealing with those people until I contacted Besa. Sho for repairs that was done to my car prior to official recall. I felt like grinding a brick wall dealing with those people until I contacted Besa. Shortly after, James got back to me offering assistance. Within a few weeks the issue was resolved and I got what they owed me. Cudos James and Besa! The best service reps I've ever dealt with, period! More

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Priamo is absolutely kind, friendly, welcoming, and very professional. He always puts me at ease whenever I have a concern or question about my car. I always leave the service center feeling confident and r professional. He always puts me at ease whenever I have a concern or question about my car. I always leave the service center feeling confident and reassured about my car care. More

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Besa is an Exceptional asset to this Service center What a Great pleasure to deal with and such a nice personality with a big heart trying to do everything to please the customer, Besa is running it like sh a Great pleasure to deal with and such a nice personality with a big heart trying to do everything to please the customer, Besa is running it like she'd be the owner, If any company would like to learn how to have exceptional Customer Service they should all come to learn from Besa More

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Courteous, gregarious and industrious are just some of the words to describe Besa’s professional approach. Appreciated her knowledgeable explanation and kind countenance. An employee that adds value to he the words to describe Besa’s professional approach. Appreciated her knowledgeable explanation and kind countenance. An employee that adds value to her customers and constituents is indispensable— and that’s Besa! More

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BESA AND ZACH WERE VERY HELPFUL WHEN I BROUGHT MY 2 YEAR OLD SUBARU FORESTER TOURING IN FOR QUESTIONS ABOUT THE STARLINK SYSTEM. I FIND YOUR SERVICE STAFF VERY KNOWLEDGEABLE AND PROFESSIONAL. OLD SUBARU FORESTER TOURING IN FOR QUESTIONS ABOUT THE STARLINK SYSTEM. I FIND YOUR SERVICE STAFF VERY KNOWLEDGEABLE AND PROFESSIONAL. More

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Besa was an amazing Service Advisor. She was very informative and it is evident that her priority was customer service. She listened to my concerns about time and even confirmed my car would be read informative and it is evident that her priority was customer service. She listened to my concerns about time and even confirmed my car would be ready so I decided to get my oil changed at the dealership as well. The staff has always been amazing but Besa is a ROCKSTAR and took it to another level!!! Thank you!!!!! More

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I really appreciate how the service advisor Priamo listens to my concerns and recommends what’s necessary. I trust the advisor and mechanics working on my car has my best interest. listens to my concerns and recommends what’s necessary. I trust the advisor and mechanics working on my car has my best interest. More

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I’ve been going to Island Toyota for years. I cannot say enough nice things about Priamo Perez. Any time I’ve had to go to get my car serviced he always speaks to me like a person not a “salesman “. Always enough nice things about Priamo Perez. Any time I’ve had to go to get my car serviced he always speaks to me like a person not a “salesman “. Always professional, honest and gets right back to me any time I’ve reached out. He really goes above and beyond each and every time I am there. It’s the honest, personable experience I always have when dealing with him and I couldn’t recommend him more! More

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Besa was extremely helpful, knowledgeable and kind. She immediately addressed any concern I had regarding my vehicle and made the maintenance process quick and easy. immediately addressed any concern I had regarding my vehicle and made the maintenance process quick and easy. More

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Bess was wonderful she handled my service promptly and kept me informed as to what was happening with the car when more work was needed she gave me an option and then had car fix per my request and inform kept me informed as to what was happening with the car when more work was needed she gave me an option and then had car fix per my request and informed me at intervals when it would be done it was truly a wonderful experience with Besa More

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