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Bertrand Plique
Bertrand Plique at Mercedes-Benz of Boston

Bertrand Plique

Sales & Leasing Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
6 Reviews
5.0

6 Reviews

Write a Review

6 Reviews of Bertrand Plique

April 15, 2025

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Employee Rating

Bertrand and the whole finance and management team at Mercedes Benz of Boston are amazing. Thank you for another amazing experience. More

by cchakar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Ricupero, Carlos Soriano

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Apr 15, 2025

Mercedes-Benz of Boston responded

Cchakar, thank you for the kind words! We're delighted to hear Bertrand and our team at Mercedes-Benz of Boston provided another amazing experience. We appreciate your support!

March 23, 2025

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Employee Rating

Bertrand Plique was great Kris Ricupero in the business office was a P.I.A.! More

by Nrd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dana LoNano, Kris Ricupero

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Apr 02, 2025

Mercedes-Benz of Boston responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com

Apr 02, 2025

Nrd responded

I told Dana and Bertrand that I did not want to purchase any of the upsells and waste my time. When I got to Kris in the business office to sign the paperwork, he started with the upsells at which time I told him I was not interested in any of them and don't waste his nor my time. He stated that this was his job and that I was rude. Told him he hasn't seen rude yet at which time he again started with the upsells. I then got up threw the pen and told I'm done and out of here he told me alright he stopped the upsells again told me I was rude, and I signed the paperwork and was out of there in less than 10 minutes. Bertrand was the best and you can thank him if I ever buy another car from Herb Chambers because after dealing with Kris I have no intentions of returning.

Apr 04, 2025

Nrd responded

4/4 no response from gm jeff

February 23, 2025

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Employee Rating

It was a fantastic experience buying a car at Mercedes-Benz of Boston. Bertrand and his team were friendly, easy to talk to, knowledgeable and kind. We had a terrific experience and highly recomm More

by beamsmeg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 24, 2025

Mercedes-Benz of Boston responded

Hi Beam, thank you for sharing your fantastic experience with us at Mercedes-Benz of Boston! We're delighted to hear that Bertrand and the team made it a memorable one. We appreciate your recommendation and see you again! Enjoy your new ride!

January 26, 2025

Dealership Rating
Employee Rating

I had Great experience with Herb Chambers Mercedes of Boston. Bertrand sales was knowledgeable and accommodating. More

by J
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

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Jan 27, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that Bertrand provided you with a knowledgeable and accommodating experience at Mercedes-Benz of Boston. Thank you for choosing us, and we hope you're enjoying your new vehicle!

October 31, 2024

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Best Mercedes Dealership. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. More

by MsCatinboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

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Oct 31, 2024

Mercedes-Benz of Boston responded

MsCatinboston, thank you for your loyalty and kind words about Mercedes-Benz of Boston! We're delighted to know that our customer service has consistently met your expectations over the years.

January 12, 2024

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Employee Rating

Bertrand was very pleasant and informative. Buying a car can be dreadful but this was painless and quite nice. Paulo the finance guy was very efficient and just as pleasant - I would have drink More

by emcrowley1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paolo Castro

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