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Bert Gomez
Bert Gomez at Lester Glenn Subaru
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Bert Gomez

Service Manager

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Bert Gomez

December 13, 2024

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Employee Rating

It sucks since I continue to email you back saying this is the wrong email and individual but you continue sending me his information I’m sure he would like to hear from you More

by RUFFINIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Eric Senatore

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Dec 13, 2024

Lester Glenn Subaru responded

Hi Ruffinip, We sincerely apologize for the inconvenience caused by the mix-up in email correspondence. We understand how frustrating this must be and will investigate to ensure this issue is corrected immediately. Please email us at socialmedia@lesterglenn.com with more details so we can resolve this promptly. Thank you for bringing this to our attention. The Lester Glenn Subaru Team

December 01, 2024

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Employee Rating

Mario Mazur was absolutely professional personable & I'd refer everyone to him. When I returned for my tags & registration, he knew my name. My full name. A rarity in young people. He truly is an asset to More

by shutterbuglorene65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano

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November 24, 2024

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Employee Rating

Kathy was Buick at answering my questions and was able to accommodate my needs. Bert was patient with helping me understand my car settings and had my service done in 30 minutes More

by PATTYBE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer

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Nov 29, 2024

Lester Glenn Subaru responded

Hi PATTYBE49, Thank you for sharing your experience with us! We're thrilled to hear that Kathy was prompt and helpful in answering your questions and that Bert provided great service by guiding you through your car settings and completing your service quickly. We strive to make every visit as smooth and accommodating as possible! We appreciate your feedback and hope to see you again soon! Happy Driving, The Lester Glenn Subaru Team

November 15, 2024

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Excellent service, start to finish! Easy drop off and pick up. Nichole was great!!Thank you! More

by erincaseypotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Eric Senatore

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November 08, 2024

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Great dealership, great staff, great service,could not ask for a better experience ,NUFF SAID 👍🏻⭐️⭐️⭐️⭐️⭐️ More

by RICHARD_MCCROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Grace , Will Stefanski, Ekaterina Espinosa, Anthony Jones-Rulli, Joseph Curtis

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October 22, 2024

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Always a very quick drop of process, everyone is always very pleasant to deal with. Usually a very quick turnaround. More

by CFREND_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Eric Senatore

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Oct 22, 2024

Lester Glenn Subaru responded

Hey CFREND_99, Thanks for sharing your experience! We're delighted to hear that you consistently enjoy a quick drop-off process and find our team pleasant to work with. Your feedback truly motivates us to keep providing excellent service. We can't wait to see you again! Happy Driving, The Lester Glenn Subaru Team

October 15, 2024

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Employee Rating

Great staff and treated me great Had an issue with my tire warranty and everyone went above and beyond to help me out. I really appreciated that!! Thank you More

by MLACERDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain, Ekaterina Espinosa

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Oct 18, 2024

Lester Glenn Subaru responded

Hi Mlacerda, Thank you for your positive feedback! We’re glad to hear that our team went above and beyond to help you with your tire warranty issue! It’s great to know you felt well treated and appreciated the support. If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 04, 2024

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Employee Rating

great great great great great great great great great great great great great great great great great great great great More

by WCHWCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Wiggins, Alicia Nash, Kerry Monica, Jr., Margaret Parker, Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Eric Senatore

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September 30, 2024

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Employee Rating

The appointment ran on time and efficiently The are people are very courteous and knowledgeable More

by GINKLEIN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Eric Senatore

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September 21, 2024

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Employee Rating

Always the best service. Everything is explained, and done in a timely manner. Answers all concerns. More

by MRYTHMS12854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Eric Senatore

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Sep 26, 2024

Lester Glenn Subaru responded

Hi Mrythms12854! Thanks for sharing your experience! We’re thrilled to hear that you consistently receive the best service from our team. Your satisfaction is our priority, and we’re glad to know that all your concerns are addressed promptly and clearly! Happy Driving, The Lester Glenn Subaru Team

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