Bert Dutcher

Silver Lining in All of It When I found out my GMC Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took care of me and my family as we were reeling from the car accident. He is so kind, empathetic, and organic. Speaking with Larry while we were walking through my 2nd purchase of my next Terrain was the silver lining in all that my family had experienced. I am so grateful that Larry took the time to listen and be with me and my family during this moment. My favorite part was that he was present every step of the way. More

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Marvin G Very respectfully and informative salesman. Appreciated his knowledge and service. Really happy with my brand new Acadia! High recommend this dealership for your next purchase. Great product kn Appreciated his knowledge and service. Really happy with my brand new Acadia! High recommend this dealership for your next purchase. Great product knowledge of brand new Acadia. Thank you again! More

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they do not honor dealer incentives and discounts, finance person is shady and manipulative...service department is excellent,,, finance person is shady and manipulative...service department is excellent,,, More

by GARDLEY344 Verified Customer Verified Customer

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What a great experience! We had just started our search for a new vehicle and stopped into Rizza, Tinley Park to compare prices. Carlos Gutierrez, our sales person outdid him We had just started our search for a new vehicle and stopped into Rizza, Tinley Park to compare prices. Carlos Gutierrez, our sales person outdid himself. He found us our perfect vehicle with the help of Chris Dargan and they made it happen. They met our price point and the finance guy, Burt Dutcher found us a great interest rate. We had a trade in, which was not with us, but we drove away with our new vehicle and Carlos came with and drove my trade in back to the dealer sight unseen! The process didn't take long at all. A great dealership More

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Dealing with this dealership has been the worst experience I've ever dealt with. Truth in lending means nothing to the staff at Rizza Cadillac. They have used intimidation tactics on top of being d experience I've ever dealt with. Truth in lending means nothing to the staff at Rizza Cadillac. They have used intimidation tactics on top of being dishonest and rude. At no point should an employee discuss one customer's personal finances to another potential customer. This dealership has continued to run my credit well after the original transaction failed and stated they would continue to do so and whatever impact it has on my credit so be it. I would not recommend this dealership to anyone. More

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12/23/23 the worst I have ever been treated at a dealership test drove the ct4 sticker price was $42k they test drove my truck and sat down to review the deal and they raised the sticker price to $4 dealership test drove the ct4 sticker price was $42k they test drove my truck and sat down to review the deal and they raised the sticker price to $47k said it was in high demand and the car has been on the lot for months and offered me half of what my truck was worth never again will I I shop Rizza More

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Larry Papp gave us excellent service from the moment we entered the dealership until our transaction was complete. We would definitely recommend Larry and the entire staff to anyone looking for a new car. entered the dealership until our transaction was complete. We would definitely recommend Larry and the entire staff to anyone looking for a new car. More

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Marcin, Ken, and Burt were amazing! ! I knew what vehicle I wanted when I walked in. They really took the time with me to help me find a car payment I was comfortable with for the vehi ! I knew what vehicle I wanted when I walked in. They really took the time with me to help me find a car payment I was comfortable with for the vehicle I really wanted! More

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Everytime I visit I receive excellent customer service. Fast service as well. Never any issues. Fast service as well. Never any issues. More

by KRISTY.BLAKEMORE Verified Customer Verified Customer

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Great experience! Everyone was helpful! I was treated so nicely and the process was very easy, well explained, and everyone made sure that I understood what was going Everyone was helpful! I was treated so nicely and the process was very easy, well explained, and everyone made sure that I understood what was going on. 5 stars! I would recommend all my friends & family! More

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