Bernard Jones | Page 34

Salesman Reinaldo Mercado was very knowledgeable Salesman Reinaldo Mercado was awesome,not pushy at all just a great experience, never felt pressure to buy at all,finance was courteous,Chad was also Salesman Reinaldo Mercado was awesome,not pushy at all just a great experience, never felt pressure to buy at all,finance was courteous,Chad was also great,Reinaldo went above & beyond to make me happy,Bernard & Anthony in finance were awesome too for putting up with my BS,everybody was a man & professional More

Print

A pleasant experience Shopping for my Ford Edge was a great experience. My salesman Rocky Degorgio was excellent. He was knowledgeable and extremely helpful. He answered a Shopping for my Ford Edge was a great experience. My salesman Rocky Degorgio was excellent. He was knowledgeable and extremely helpful. He answered all my questions even anticipating some. Everything the staff did, including the financial people, made the experience a very comfortable experience. I will highly recommend Pacifico to my friends and associates. More

Print

Amazing Service Everyone were friendly and very positive speaking. They are very welcoming and they truly are all for the customer. I had an awesome car buying exper Everyone were friendly and very positive speaking. They are very welcoming and they truly are all for the customer. I had an awesome car buying experience and I absolutely love my new vehicle. More

Print

Great Michael Henkin is a very very good sale person he found the car we were looking for right a way and the price was right. Michael Henkin is a very very good sale person he found the car we were looking for right a way and the price was right. More

Print

great experience It was a great experience especially since it was the first time buying myself a car. Mike made sure he went above and beyond to make sure i could d It was a great experience especially since it was the first time buying myself a car. Mike made sure he went above and beyond to make sure i could drive off the lot with my new baby. Bernie also went above and beyond so i could get a decent percentage!! I was absolutely happy when i left!! More

Print

Ease & convenient I purchased a 2016 Ford Fusion with Mr Gary Holmes. Mr Holmes made my decision and my purchase smooth & easy. I found Mr Holmes a very Seasoned and kn I purchased a 2016 Ford Fusion with Mr Gary Holmes. Mr Holmes made my decision and my purchase smooth & easy. I found Mr Holmes a very Seasoned and knowledgeable Salesman. I had some challenge with my credit however her didn't pre judge me just help me and gave me confidence that he would do all he could.. And he did I drove off the lot with my Fusion and smiling.. im a very happy customer and will be referring business to Mr Holmes.. He is definitely an asset to your Dealership.. may I add the Hot Chocolate & Pretzel also helped...smile Thanks Lisa Logan Also i appreciated Mr Holmes introducing me to Andrew Knox in Service...who by the way was very nice also..(Andrew Knox) I believe Finance was with Bernard Jones. Tall African American gentleman who was always very knowledgeable and nice to do business with. More

Print

Excellent very informative It was a pleasure dealing with Mike. He was very friendly and informative. He made sure that I was comfortable in what I was buying, he did not try t It was a pleasure dealing with Mike. He was very friendly and informative. He made sure that I was comfortable in what I was buying, he did not try to push me into anything.I am a very nervous person and he made me feel like I was his long time friend. I will recommend anyone that I know looking for a car to your dealership. More

Print

Great experience, good deal and A plus service received. After going to three other dealerships , we finally reached a company/dealership with the same work ethics, people skills, and hospitality to make us After going to three other dealerships , we finally reached a company/dealership with the same work ethics, people skills, and hospitality to make us feel comfortable . Because we have purchased many trucks /cars in the pass , it was quite noticeable that our service representative Michael Henkin used his expertise to expedite the information required to help us make a sound and comfortable decision for our 2017 Ford Truck. In our many years of making purchases , he was one of the best. His customer service skills were above and beyond the norm. The Ford Team works very well together at this office . The office employees also treated us very well. We had coffee and holiday snacks , the festivities were great. The Manager (Neal Bauer) came out to meet us and welcomed us on board. He spoke with us in-depth about our purchase . Although we know that Ford products are above and beyond other brand name trucks, service , the treatment received , understanding of customer needs, product knowledge and people skills are always a plus. With that said I would like to acknowledge our representative again "Michael Henkin" Finance personnel Bernard Jones and the Manager "Neal Bauer and his team for providing all of this and more to us during our visit . In conclusion , please note that after searching for3/ 4 days, moving from dealership to dealership , once we reached Pacific Ford we achieved everything that we came for , Our experience was epic. Thank you, I recommend that everyone go to this dealership. Plenty of nice trucks , knowledgeable people who know their product ,and who will satisfy your requests while providing good customer service with a sincere smile. Frank More

Print

My experience at ford Pacifico Nice respectful Patient, and caring A+ I will be referring a lot of people here are friendly and concerned about the customers concerns and needs Nice respectful Patient, and caring A+ I will be referring a lot of people here are friendly and concerned about the customers concerns and needs More

Print

Great customer service. My husband did all the leg work looking for a vehicle for me but when it came to the day of getting it, Rocky was willing to come in early for us to a My husband did all the leg work looking for a vehicle for me but when it came to the day of getting it, Rocky was willing to come in early for us to accommodate our work schedules, offer us a great deal on the vehicle and since there was only one key, he worked with his contacts to get a new key for us and they are traveling down to our house (about 1.5 hours away) to re-key the vehicle for us. Bernard Jones was extremely friendly and patient with us as we discussed a warranty and # payment plans to best fit our finances. We were impressed by everyone there. Nice place to get a car!! More

Print