Bernard Bright
Bernard Bright at Hall Acura Virginia Beach
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Bernard Bright

Sales Consultant

Hall Acura Virginia Beach

3200 Virginia Beach Blvd.
Virginia Beach, VA 23452

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42 Reviews
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42 Reviews

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42 Reviews of Bernard Bright

June 12, 2024

Dealership Rating
Employee Rating

One of the best experiences I ever had at a dealership. I never felt pressured like at other dealerships. More

by Montym215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Byron Gray

Jun 14, 2024

Hall Acura Virginia Beach responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

December 16, 2021

Dealership Rating
Employee Rating

Bernard is one of the very best people that I have ever worked with. He is the consummate people person always looking for a way to better serve his customer. You will never regret getting to know this m More

by Frank
Recommend Dealer
Yes
Dec 17, 2021

Hall Acura Virginia Beach responded

Hi Frank, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

December 09, 2021

Dealership Rating
Employee Rating

Bernard has been my go to guy since 2009. I've purchased several cars for myself and brought my daughter's first car from Bernard and now that she's grown she buys her cars from him also. Bernard is always More

by nccummings08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Hall Acura Virginia Beach responded

Thank you for your feedback! We truly appreciate you being part of the Hall family over the years and we look forward to continue serving you for many more. Thank you.

October 21, 2021

Dealership Rating
Employee Rating

The service and service representative is always good. This experience was a little different but as always it worked satisfactory. More

by CUVERNON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Evangelista, Brian L Thompson Jr

Oct 21, 2021

Hall Acura Virginia Beach responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

April 16, 2021

Dealership Rating
Employee Rating

I’ve purchased several Acuras and Hondas. My recent purchase of the 2022 Acura MDX was an awful experience. I love the car and redesign, but recommend another dealership. No customer loyalty, lack tran More

by ljhoward4318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Donnie Howard , Jennifer Cain

Apr 21, 2021

Hall Acura Virginia Beach responded

Lisa, thank you for taking the time to voice your concerns with our Regional General Manager, George Ransom, and Matt Kuhlman. It’s disappointing to hear that you are not satisfied with your purchase. We have thoroughly reviewed your purchase documents, and as we discussed, your transaction was properly disclosed to you in accordance with our company policies. If we may be of further assistance, please reach out to George Ransom at 757.431.9956. Thank you.

Apr 22, 2021

ljhoward4318 responded

Thank you for the response; however, the paperwork and dealership policies were never in question. It is about doing the right thing by your customer. The bottom line is Hall Acura has ZERO customer loyalty and the deal was a BAD deal for me. Over 7+ banks questioned the upside down deal. My credit is excellent & Hall Acura gave me no choice, but to accept a bad deal. The difference is $5k. If they would have worked with me, they’d have a repeat customer(since 2008). Now, I will never buy an Acura or Honda again after this experience. Bottomline is the management from the top on down never once asked how they could fix it. That’s not good customer service. Good old boy approach toward a female customer.

November 24, 2020

Dealership Rating
Employee Rating

I love Hall Acura. The people are knowledgeable, courteous, and efficient. I feel like I’m a member of a larger family. I will recommend this dealership to family and friends. More

by Lunda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Daniel Joseph Bruner

Nov 25, 2020

Hall Acura Virginia Beach responded

Hi Lunda, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

August 08, 2020

Dealership Rating
Employee Rating

Hall Acura had my first scheduled maintenance on my RDX today, all work was completed quickly and my vehicle was cleaned inside and out. When I told the cashier that I had some questions about syncing my c More

by Love my RDX
Recommend Dealer
Yes

Other Employees Tagged: Brian L Thompson Jr

Aug 10, 2020

Hall Acura Virginia Beach responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

July 29, 2020

Dealership Rating
Employee Rating

Very convenient and quick to get an oil change and tire rotation. Clean waiting room and did a good job with the car. Friendly staff. More

by hildelashmutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2020

Hall Acura Virginia Beach responded

Hi Hildelashmutt, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Hall Acura Virginia Beach as your first choice for service!

March 06, 2020

Dealership Rating
Employee Rating

Excellent service. In and out in less than an hour for tire rotation and oil change. Service even offered to bring car back into service bay for me since it was raining and I was on crutches. More

by Marietta
Recommend Dealer
Yes

Other Employees Tagged: Daniel Joseph Bruner, Kara Jung, Brian L Thompson Jr

Mar 08, 2020

Hall Acura Virginia Beach responded

Marietta, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

February 15, 2020

Dealership Rating
Employee Rating

I love Hall Acura. My late husband purchased two Acura’s from Hall. We especially love the service department. These mechanics are excellent and honest. I trust this dealership for all my service needs. More

by Bj913
Recommend Dealer
Yes

Other Employees Tagged: Wendy Aston, Jason Blanco, Daniel Joseph Bruner, Scott Camp, Rare Espeleta, Robert Lecompte, Byron "Ron" Perry, Matthew Stanford, Brian L Thompson Jr, Al - my service writer. Goes out of his way to accommodate me.

Feb 17, 2020

Hall Acura Virginia Beach responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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