Bernard Bertsch | Page 9

The showroom was beautiful and clean. I was glad to see all the agents were masked and social distancing. I made a fabulous purchase of a 2021 Nissan Rogue and am very happy with it. The dealer was George all the agents were masked and social distancing. I made a fabulous purchase of a 2021 Nissan Rogue and am very happy with it. The dealer was George Mack and Bernard Birtsch--they were a terrific duo!! I love my new car. More

Report | Print

Gave me the goodOld bait and switch 10 different fees on Gave me the good Old bait and switch 10 different fees on top of vehicle price went to the another Nissan dealer got a deal done Gave me the good Old bait and switch 10 different fees on top of vehicle price went to the another Nissan dealer got a deal done More

Report | Print

I purchased my car there OCTOBER 2020. I got the run around with my registration. No help could help me. Sales guy Anthony kept putting me onto sales Manager Bernard. Still waiting for his call back. around with my registration. No help could help me. Sales guy Anthony kept putting me onto sales Manager Bernard. Still waiting for his call back. Left more then one message. Finally I got my registration in January 2021. I notice dealership charged me $229 for registration. I have vanity plates and all I needed was the plates transferred. I paid $61 for New York State registration. Trying to get a refund of $168. Still waiting with no reply. First time customer. Last time buyer. More

Report | Print

My refund from canceled GAP insurance $435 have not been received since November when told mailed. My last message before complaint to Better Business Bureau. received since November when told mailed. My last message before complaint to Better Business Bureau. More

Report | Print

Tom was absolutely great, he made sure I left the dealer with the car I wanted and made sure to meet all of my expectations. Tom not only gave me options but also very effective and transparent. I got a gre with the car I wanted and made sure to meet all of my expectations. Tom not only gave me options but also very effective and transparent. I got a great deal, I will definitely go back! I am super happy with my Nissan Rogue 2020 :) More

Report | Print

Customer Service The salesman and the manager were very rude, I have been trying to get a refund for plates that I was charged for. Both the salesman and the manger ca The salesman and the manager were very rude, I have been trying to get a refund for plates that I was charged for. Both the salesman and the manger can not be bothered they say they will call back and never do, they give you the run around. The manger told me to relax it was not that much money, which is one of the most insulting comments I have ever heard. Stay away from the dealership they do not know the meaning of customer service. More

Report | Print

The sales associate “Roy Nunez” and Sales manager “Bernard Bertsch” were working with me on leasing a new vehicle. I was very delighted to work with them since they both have excellent skills and kno “Bernard Bertsch” were working with me on leasing a new vehicle. I was very delighted to work with them since they both have excellent skills and knowledge about the cars and they were very helpful and made it very easy for me I decide on what car should I pick and also helped me with financing the car. I will certainly recommend them to all my friends and family. More

Report | Print

Roy was an excellent sales consultant who helped me get into my lease very quickly. They offer the most competitive rates compared to other Nissan dealerships I have been to. They don’t play any games and into my lease very quickly. They offer the most competitive rates compared to other Nissan dealerships I have been to. They don’t play any games and do their best to get you in the car you want at the price you want. More

Report | Print

this place is a scam So I went to finance a car at Nissan 46 in new jersey at the beginning of October 2019 I got a loan through Wells Fargo. I put a $2000 CASH down payme So I went to finance a car at Nissan 46 in new jersey at the beginning of October 2019 I got a loan through Wells Fargo. I put a $2000 CASH down payment the payments came out to a crazy price but still I took the car cause it was what I wanted I drove off the lot without license plates and temporary insurance. everything just was very fishy I wasn't comfortable with the sales man who sold me the car. his name was George Mac so now three weeks later I called for my plates and they told me that I needed to come all the way back to jersey from New York cause the bank had dropped me and this is a very big inconvenience for me with work and which I had to leave early that day to make it before closing so when I got there George Mac bribed me by telling me if you fill out a survey for him he would give me a gift card and also a gas card so I did it for him and he never gave me anything right there he lied to me and also bribed me so now after that I go sit down with financial manager Darren and he tells me that Wells Fargo dropped Nissan because they didn't fund the deal in time so right there they lied to my face again by telling me Wells Fargo dropped me and not Nissan now the financial manager say don't worry he will take care of it walks out of the office and with out my authorization they ran my credit at this point I was furious I just wanted to leave and honestly didn't wanna do business with them anymore so I called them the next day and told them to take the car back and to please give me my $2000 down payment back and they told me that I was crazy just very disrespectful and that was the sales manager Bernard bertsch they keep hanging up on me now not calling me back I just don't know what to do any more these men are very disrespectful and manipulative and they also charged me 14,000 over sticker price for a base model 370z More

Report | Print

Awesome!!! Roy was the Best for are car that we got it was amazing and the car omg that is wow Roy he got the car we needed for as so he was amazing. Roy was the Best for are car that we got it was amazing and the car omg that is wow Roy he got the car we needed for as so he was amazing. More

Report | Print