Benjamin Zhou

Always good Service. I drive pass 2 Toyota dealerships close to home but decide to always go to Longo for that Great Service and take the drive I drive pass 2 Toyota dealerships close to home but decide to always go to Longo for that Great Service and take the drive More

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Came for an oil change and they staff was communicative, kind and professional. Immediately let me know of a recall I wasn’t aware of. There was complimentary donuts, cookies, and water. Love Longo Toyota! kind and professional. Immediately let me know of a recall I wasn’t aware of. There was complimentary donuts, cookies, and water. Love Longo Toyota! More

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It’s a great dealership, they were attentive as soon as I got there. Ben did a great job assisting me. got there. Ben did a great job assisting me. More

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It was my first time to go to this Toyota Motor Company for maintenance. I was a little overwhelmed until I met Service Advisor Benjamin Zhou, who took the initiative to introduce the work process. His pro for maintenance. I was a little overwhelmed until I met Service Advisor Benjamin Zhou, who took the initiative to introduce the work process. His professionalism, enthusiasm, and thoughtfulness dispelled all my concerns. I really like his high-quality service! More

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Benjamin took great care of us. I do recommend going on the weekdays, on the weekends expect your care to take minimum 3 hours to service. I do recommend going on the weekdays, on the weekends expect your care to take minimum 3 hours to service. More

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I took my vehicle in for minor service and repairs. I ended up picking my vehicle up in worse shape. My interior was all marked up with grease on my door panels front and rear. My rear sliding door I ended up picking my vehicle up in worse shape. My interior was all marked up with grease on my door panels front and rear. My rear sliding door weatherstripping was pulled off and dangling in the doorway. This wasn’t even park of the repair. My tires were rotated when told not to do that since I have a tire program elsewhere. My front bumper has my clear bra peeling up which wasn’t that way prior to drop off. My rear door modeling is loose after installing a door lock. My confidence in Longo Toyota service has gone out the door. You would think after giving your vehicle over for service you’d get it back the same way you gave it to them. More

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Hello I was very satisfied with the fast service I received from longo toyota. I arrived to my appt @ 11:30 for my oil change & evey thing was done with in an hour. Thank you so much for your good ser received from longo toyota. I arrived to my appt @ 11:30 for my oil change & evey thing was done with in an hour. Thank you so much for your good services. More

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Very good customer service and friendly . My car was done before the estimated time. For sure I will return to Longo My car was done before the estimated time. For sure I will return to Longo More

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Repair the both front strut/shock absorber, I am asking more than 3 times He said yes and can be done tomorrow ,after that get call from another guy cause his day off,he told me the righ side also not more than 3 times He said yes and can be done tomorrow ,after that get call from another guy cause his day off,he told me the righ side also not good need to be replaced, need another $$$,I'm not get it ,next time need a print paper from what we agree for the job More

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Excellent service employees very knowledgeable what they doing . Righ on time I am very satisfied doing . Righ on time I am very satisfied More

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