Benjamin Park

I had a horrible experience at another Lexus dealership in San Diego and while I was visiting my family in the South Bay, my car started to make a concerning sound after I just took it in for maintenance. in San Diego and while I was visiting my family in the South Bay, my car started to make a concerning sound after I just took it in for maintenance. I was feeling so discouraged from the my previous experience I didn’t know what to expect. I arrived at Lexus of South Bay around 3pm on a Friday. I’m not sure what drew me to Timothy’s office but something told me that I needed to just talk to him. Timothy instantly put my at ease. I’m not sure if it was because of his calm and caring demeanor or the silver elephant that was on his desk but I knew I was in the right place and he was going to help me. I didn’t leave the dealership until almost 9pm and he didn’t rush me at all because he knew the experience before I went through and how upset I was. I left feeling cared for and validated. When returning the next day, that same caring attitude was continued forward with laughs and support with putting me in the right direction of car to get. He could’ve tried to persuade me into getting something more expensive or newer but he listened to my needs and I was able to drive away with a car that I felt safe in and at peace. Please when visiting Lexus of the South Bay go see Timothy ! More

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Love how professional they are and how they make you feel at ease and comfortable. at ease and comfortable. More

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Enrique was very personable and great to work with. We found the car we ended up purchasing online and spoke with him via phone as we live 4 1/2 hours away from the Dealership. He followed up on everyt We found the car we ended up purchasing online and spoke with him via phone as we live 4 1/2 hours away from the Dealership. He followed up on everything extremely quickly, and was able to prepare all the information in advance so that when we arrived all the paperwork was ready. When we arrived at the dealership all we had to do was test drive the car. He took extra time to show us all of the details of the car and explain how everything worked and he was very thorough. The whole process took less than two hours, The whole time we were at the dealership, everybody was nice and friendly, and we felt well taken care of. After purchasing, we Began the drive home and actually received a phone call from Enrique on the way home to ensure that we made it home safely with our new car. The whole experience was great, everybody was friendly and I would recommend purchasing a car from south bay lexus. Make sure to ask for Enrique for the best help! More

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It was an overall great and smooth process. Timothy of Southbay Lexus was very helpful and knowledgeable and made our buying experience fast and easy. Highly recommended! Timothy of Southbay Lexus was very helpful and knowledgeable and made our buying experience fast and easy. Highly recommended! More

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Top notch service! Tim knew exactly what we wanted and how to deliver! Greatly appreciated! Tim knew exactly what we wanted and how to deliver! Greatly appreciated! More

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Impressive in its cleanliness and professional yet relaxes atmosphere. This came together for a pleasant experience. Another employee complimented my choice of color and appointments to an already gre relaxes atmosphere. This came together for a pleasant experience. Another employee complimented my choice of color and appointments to an already great little vehicle, which he didn't have to do but it added to a really good experience! More

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Tim was patient and took the time to look for the most appropriate car that fit out budget appropriate car that fit out budget More

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Wow Tim was amazing, super easy to deal with and made it smooth and best deal :) I wish more dealers and sales people made this easy. thank you tim smooth and best deal :) I wish more dealers and sales people made this easy. thank you tim More

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I recently checked out a vehicle on Cargurus and decided to contact Southbay Lexus. Tim followed up with an email and scheduled an appointment for me. What really stood out was their "ONE PRICE" policy, whi to contact Southbay Lexus. Tim followed up with an email and scheduled an appointment for me. What really stood out was their "ONE PRICE" policy, which eliminates the need for haggling and ensures a stress-free experience. This no-pressure approach to pricing is something I haven't encountered at any other dealership, making the entire process smooth and straightforward. If you're looking for a hassle-free car buying experience, I highly recommend Southbay Lexus and Timothy Miller! More

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I received excellent care and customer service from Timothy Miller at South Bay Lexus! I've never had such a pleasant experience purchasing a vehicle before. I set an appointment and I came in and sign Timothy Miller at South Bay Lexus! I've never had such a pleasant experience purchasing a vehicle before. I set an appointment and I came in and signed my paperwork. There was no haggling or hard sales pitch. Timothy was very friendly and professional! He patiently went over key features of the car and answered all my questions. I would highly recommend purchasing a vehicle from South Bay Lexus! More

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