Benjamin James
Benjamin James at Webb Hyundai Merrillville
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Benjamin James

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Benjamin James

October 10, 2024

Dealership Rating
Employee Rating

The service was great and everyone was friendly. My vehicle was serviced quickly and the kept me updated on the progress. More

by leflorekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 23, 2024

Dealership Rating
Employee Rating

The service waiting room was very nice looking. However, you did not have breakfast munchies in the morning, which is not good. You have chips and pretzels afternoon for waiting time. More

by mjd1x1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Hansen

Sep 23, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

the service was great, did't have to on my way the more then 30min. More

by ddean386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

Always courteous and knowledgeable about we hate services I need for my vehicle and make sure to keep you updated . More

by RKLACIK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault, Mack Schmidt

Sep 24, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

Great dealership with professional service department and sales staff, that understands the needs of the customer. More

by edavies271
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Slater, Jacob Stasiak, Mack Schmidt , Brian Webb

Sep 24, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 23, 2024

Dealership Rating
Employee Rating

Service writer was friendly and listened to my concerns. The service manager kept me informed and my vehicle was returned in 3 weeks like I was quoted. Parts were on backorder. Thanks Webb Hyundia service w More

by davidison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt , Jonathon

Aug 26, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 21, 2024

Dealership Rating
Employee Rating

I have been given great service from Webb so far but can’t give a five star rating yet because I have a larger issue with my autos engine that has yet to be resolved so we will see how it goes then adju More

by Krishnadobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 16, 2024

Dealership Rating
Employee Rating

The Service Manager took the time to communicate with Hyundai in regards to covering the cost of a repair. My car was immediately fixed with the bill covered by Hyundai. More

by ds1449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Webb Hyundai Merrillville responded

Thanks for sharing about your experience with Webb Hyundai Merrillville. We appreciate your business and hope to see you again soon!

June 12, 2024

Dealership Rating
Employee Rating

Service was fast and easy to schedule every one was courteous and explained things in easy to understand terms More

by RKLACIK
Recommend Dealer
Yes
Jun 13, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 15, 2024

Dealership Rating
Employee Rating

We have used Webb for years and have been very happy. Jim makes the service area special. More

by CLBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

1

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