Benjamin Aguirre

I like the friendly environment, cleanliness and people who help me. I’ve been a loyal customer to Pacific BMW for years and I think i will continue to do so for years to come. who help me. I’ve been a loyal customer to Pacific BMW for years and I think i will continue to do so for years to come. More

by Bocowi Verified Customer Verified Customer

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Dealership is fast, efficient, and doesn't try to upsale me on unnecessary services. Overall, a completely different experience from the horrible staff at Beverly Hills BMW. me on unnecessary services. Overall, a completely different experience from the horrible staff at Beverly Hills BMW. More

by jefferson_rogers Verified Customer Verified Customer

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It would be nice if they can fix older BMW models using used parts. I brought my car to them and since they don't make the part for my car anymore, they did not fix my car. used parts. I brought my car to them and since they don't make the part for my car anymore, they did not fix my car. More

by Bong Baroma Verified Customer Verified Customer

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Ben was very pleasant to deal with. He was knowledgeable, informative and always kept me posted. He was knowledgeable, informative and always kept me posted. More

by gjfarias Verified Customer Verified Customer

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Ben was a pleasure to work with during my maintenance appointment. He explained everything with a smile and went above and beyond! appointment. He explained everything with a smile and went above and beyond! More

by michelleniday Verified Customer Verified Customer

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It was super fast service and I have been customer more than 15 years but they never have been disappointed me. than 15 years but they never have been disappointed me. More

by stanspark Verified Customer Verified Customer

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Ben was professional, friendly and provided great service. After having some issues at a previous BMW service center i was very happy to receive great service at Pacific. Was so happy to have my ca service. After having some issues at a previous BMW service center i was very happy to receive great service at Pacific. Was so happy to have my car washed too! I would definitely recommend Pacific BMW service center. More

by SUNNYPARK7 Verified Customer Verified Customer

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Service mg. Hybert was polite and professional , I also like to thanks guy who help me figure out and set up display programs . Hybert was polite and professional , I also like to thanks guy who help me figure out and set up display programs . More

by LEO34 Verified Customer Verified Customer

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I have been a BMW driver for many years now I had issues with my car repetitive times regarding the brakes and it was making noise. The representative did not take me seriously and was very condescending wi with my car repetitive times regarding the brakes and it was making noise. The representative did not take me seriously and was very condescending with me that they did not hear anything after doing a performance check on my car for one hour. They called me back, said it was fine. The next day I experienced the same noises with the brakes so I took it into my own hands and recorded it after recording the incident then they came and told me I owe a certain amount for them to fix my brakes and pads, which a week before that there was absolutely nothing wrong with them. They just did this to make money off of me . I was so patient numerous times, but then I realized that they were not taking me seriously they would give me a loaner one day later two days later call me and say there’s nothing wrong with the car finally after my recording they actually took it seriously and had it normally inspected Then came back telling me how much it would cost for me to fix it when one week before there was actually nothing wrong with the car. I will never be going back there again and I wouldn’t recommend anybody using Ben as their Service associate at Pacific BMW More

by sskashane Verified Customer Verified Customer

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Very personable and knowledgeable and consummate professional . Great representative for the brand and positive demeanor always with good follow up . professional . Great representative for the brand and positive demeanor always with good follow up . More

by alex@lainjuryattorneys.com Verified Customer Verified Customer

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