Benito Sanchez
Benito Sanchez at Big Star Cadillac

Benito Sanchez | Page 8

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of Benito Sanchez

October 20, 2021

Dealership Rating
Employee Rating

My husband and I have been customers of Big Star Cadillac, formerly Ron Carter, for several years. The salesmen (Jake and recently, Benito) and service center staff (Rocky) have always been top notc More

by Mrawls001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rocky- Service Advisor

Oct 22, 2021

Big Star Cadillac responded

Thank you, mrawls001. We appreciate your review any your business!

August 05, 2021

Dealership Rating
Employee Rating

Classic dealership that will hold on your trade and not be upfront with you. Take you’re car to multiple dealerships to get other bids, because they tried to hold $7,000 on my Dinali when 3 other dealershi More

by Eric Koob
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Pierce

Aug 05, 2021

Big Star Cadillac responded

Good afternoon Eric and thank you for your review. We certainly apologize that we were not able to come to terms on your trade-in. While we are very competitive with other dealers, we, like all dealers, can miss an appropriate bid on a rare occasion. It is possible that we did this in your case and we would be delighted to have our pre-owned director take a second look at your vehicle and you are welcome to bring your market comparisons with you. If you are interested, please send a brief note to internet@roncarterclearlake.com. Thank you again and have a great day.

Aug 05, 2021

Eric Koob responded

No, I’d rather work with a dealer that has more integrity than to mark up a car $15k over MSRP and hold on my trade $7k It’s a new car are there are market adjustments, but I’ve already heard back from Cavender and Covert and they are not marking their new incoming units up over MSRP and can place an order for exactly what I want and get my trade valued at what it’s worth. Please, anyone looking for a new Cadillac, look to other dealers. There are many in Houston and Austin and San Antonio aren’t screwing over their customers. Mike their GM was so proud to say he’s got 20 years in the business, but maybe people will wise up and help not make it till he gets to 21 years in the business by the way he speaks to people buying 100k cars.

April 06, 2021

Dealership Rating
Employee Rating

Benito Sanchez made our car buying experience the best one we have ever had. He was professional and honest. He answered our questions fully and provided a wellspring of knowledge about the Cadillac we we More

by Overly Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2020

Dealership Rating
Employee Rating

Great people. Benito was very easy to work with and understanding. Even after the sell they were very helpful in answering questions. We will definitely return. More

by Warnold611
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

December 21, 2020

Dealership Rating
Employee Rating

Hello all this is to inform you all that Mr. Benito Sanchez customer services is excellent. his attentiveness, kindness, and patience are traits of character that we all should exemplify. Mr. Benito ma More

by ldurden Daughter of The King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson , Deyme Perez

August 07, 2019

Dealership Rating
Employee Rating

GREAT EXPERIENCE Benito Sanchez & Rocky Prado did a great job at Ron Carter Cadillac. They sales & service & finance depts went above and beyond helping me with my ne More

by ckt cadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

June 07, 2019

Dealership Rating

No hassle Mark Mauricio made our car buying experience very pleasant. No hassle. Took very good care of us. Highly recommend this dealership and Mark Mauricio. More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

September 18, 2018

Dealership Rating
Employee Rating

Great customer service! Benito was very knowledgeable and worked very hard to get the vehicle I wanted and the payment! Highly recommend you let Benito put you in the caddy More

by Mannifresh70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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