Ben Wade
Ben Wade at Skyline Ford

Ben Wade | Page 3

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.4
107 Reviews
4.4

107 Reviews

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107 Reviews of Ben Wade

December 26, 2024

Dealership Rating
Employee Rating

My truck wasn’t put back together and then when I went to pull the tailgate off the mechanic wrapped the added wire around every wiring harness instead of wrapping it to the wiring harness it was connected t More

by TGENTRY1972.74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2024

Skyline Ford responded

We value your feedback and take all customer concerns seriously. We would like to investigate this matter further to understand what happened and ensure it doesn't happen again. Could you please contact us directly at jima@skylineforddirect.com so we can discuss this further and work towards resolving this issue to your satisfaction? We appreciate the opportunity to address your concerns and regain your trust in Skyline Ford.

December 26, 2024

Dealership Rating
Employee Rating

SERVICE IS ALWAYS GREAT! THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE More

by DUNMAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Skyline Ford responded

THANK YOU FOR CHOOSING SKYLINE FORD!

December 23, 2024

Dealership Rating
Employee Rating

Friendly, professional service. I was in and out quickly and they were very helpful with addressing future needs of my vehicle. More

by Jason.w.stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Skyline Ford responded

We're glad we could get you patched up! Thank you for choosing Skyline Ford!

December 13, 2024

Dealership Rating
Employee Rating

People are very helpful but gave truck back and problem was still there in the parking lot when I got in. Problem came right back within a week and when I called back I was told that they would order the n More

by brianlewis601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

Give us a call or stop in and we'd love to make this right. We never want anyone feeling like their issues or concerns weren't properly resolved.

December 12, 2024

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Employee Rating

Always great service at Skyline. I have used other ford service departments. Skylines the best! More

by GUNNERH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 04, 2024

Dealership Rating
Employee Rating

I was pleased. They were able to get the truck in soon, to reflash the computer. A friend introduced me to Ed in the Parts Department and after speaking to him, More

by Dtrm00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Philips , Ed in Parts Department, Don in Sales.

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 29, 2024

Dealership Rating
Employee Rating

Excellent customer service and knowledgeable staff. Fast and complete service department. Will return in the future! More

by vbrite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

November 28, 2024

Dealership Rating
Employee Rating

Excellent service from appts, parts, to service. I only trust Skyline to keep my car in tip top shape More

by W Olsen
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda in parts and Willie at reception get 5 stars

Dec 03, 2024

Skyline Ford responded

We are proud we could earn your trust. Thank you for choosing Skyline Ford!

November 21, 2024

Dealership Rating
Employee Rating

I had a recall and oil and anti-freeze change done this time. My only complaint is that the technician changed the option on the instant fuel gauge to the left of the steering wheel while doing his work an More

by SIRBOZO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The person I dealt with was in his 30's, dark hair, with a beard.

Dec 04, 2024

Skyline Ford responded

Thank you for the feedback regarding your visit. We'll make sure your next one is worthy of all 5 stars. Thank you for choosing Skyline Ford!

November 21, 2024

Dealership Rating
Employee Rating

I've gotten good service with my Ford EcoSport. Sometimes it's hard to get in quickly. Price is fair, and the location is easy to find. More

by Hopkinsbe29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

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