Ben Wade

Service dept people are great nice friendly. Job well done on my pickup. Love my truck Job well done on my pickup. Love my truck More

by SWHIT57 Verified Customer Verified Customer

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Ben, my Service Advisor was great to work with. All of my issues were addressed in a timely manner. However, one issue seems to remain. All of my issues were addressed in a timely manner. However, one issue seems to remain. More

by cnash351 Verified Customer Verified Customer

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Mel is the bestest of the best. She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was do She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was done! More

by benjimanwade Verified Customer Verified Customer

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Many years ago, as a young single woman, I purchased a new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not expecting much the first time we purchased with Skyline. We bought a new F250 in late 2018, and just a few months ago a new F350. I have had nothing but EXCELLENT after-purchase service at Skyline from almost everyone (nothing is 100% 100% of the time) with whom I have interacted! I will always give them my business in the future. Way to go, Skyline! I proudly bear your name on my license plate frame. A special thanks to Don in Sales who has made purchasing 2 trucks with all my customization requests so easy, Jeff in Finance (who handled transferring our vehicle warranty to a private purchaser), Nicholas in parts who has gone out of his way to get me what I wanted, Jon in Service who absolutely knocked himself out to find and silence a noise in my 2019 which no one else could, Josh in the body shop who did a little extra for me while applying a trim piece, and so many more, some whose names I did not know and some whose names (forgive me) I cannot recall at the moment. More

by JEMCKENNEY Verified Customer Verified Customer

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SERVICE IS ALWAYS GREAT! THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE More

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My truck wasn’t put back together and then when I went to pull the tailgate off the mechanic wrapped the added wire around every wiring harness instead of wrapping it to the wiring harness it was connected t pull the tailgate off the mechanic wrapped the added wire around every wiring harness instead of wrapping it to the wiring harness it was connected to. Extremely poor quality and I will never recommend anyone to do business with skyline ford. More

by TGENTRY1972.74 Verified Customer Verified Customer

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Friendly, professional service. I was in and out quickly and they were very helpful with addressing future needs of my vehicle. I was in and out quickly and they were very helpful with addressing future needs of my vehicle. More

by Jason.w.stephens Verified Customer Verified Customer

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People are very helpful but gave truck back and problem was still there in the parking lot when I got in. Problem came right back within a week and when I called back I was told that they would order the n was still there in the parking lot when I got in. Problem came right back within a week and when I called back I was told that they would order the new part and schedule me back in. That was a month ago and still nothing More

by brianlewis601 Verified Customer Verified Customer

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Always great service at Skyline. I have used other ford service departments. Skylines the best! I have used other ford service departments. Skylines the best! More

by GUNNERH Verified Customer Verified Customer

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I was pleased. They were able to get the truck in soon, to reflash the computer. A friend introduced me to Ed in the Parts Department and after speaking to him, They were able to get the truck in soon, to reflash the computer. A friend introduced me to Ed in the Parts Department and after speaking to him, I overcame my reluctance to take the truck to a dealer. that was due to my prior experience having been auto parts department manager for several years. He and the service folks were very helpful and I won’t hesitate to bring the truck back there, should it need dealership service again. Thanks to all! More

by Dtrm00 Verified Customer Verified Customer

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