Ben Thomas | Page 5

Smoothest purchase ever Best and smoothest purchasing experience ever! They matched my lowest price and rate offer from other dealers. Thanks to salesman Ibrahim and finance Best and smoothest purchasing experience ever! They matched my lowest price and rate offer from other dealers. Thanks to salesman Ibrahim and finance man Ben More

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A dream comes true! I was very anxious to get into a new vehicle, I had almost no credit, nobody to vouch for me and a new driving licence. It's without saying that the I was very anxious to get into a new vehicle, I had almost no credit, nobody to vouch for me and a new driving licence. It's without saying that the odds for me to get a new Honda where very thin. All my friends recommended the new Civic so I went online to find the best dealership and sales consultant. Mehdi's reviews made him stand out from the crowd. He was regularly praised for his professionalism, integrity and good character. So I took matters into my own hands and went to New Rochelle. Mehdi was exactly as described in the reviews. After a warm greeting and a couple of questions, he showed me the Civic, went over the different trim levels, and took me on a test drive to make sure that I liked the vehicle. I didn't want the basic one, the remote starter and the moon roof where a must, so he got me a great deal on the Civic EX . Furthermore the EX also offers the Apple car play and Android auto that allowes me to get navigation through my smartphone! I shared with him all my apprehensions, and not only he's been able to put me at ease by being a good listener , he kindly walked me through all the process. He also spent a great amount of time helping me to shop for my insurance. The first pricing I got was prohibitively high, but after calling several company's and broker, he helped me cut the initial price in half. The second step was to meet with Ben my Business Manager. Ben is a delight to work with. He's very patient, professional, comforting and helpful. He spared no effort to get me approved with the bank. It took a couple of days to gather all the paperwork I needed and get my leased approved. During this short period of time, Ben and Mehdi kept me updated daily. Finally last Wednesday, I have been able to drive my brand new Civic EX out of the lot. And I have to say, I love my Civic! I would sincerely like to thank Mehdi, Ben and Honda of New Rochelle for making my dream come true. More

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Amazing experiense I purchased my new Honda Accord 2017 from Honda of New Rochelle. Ivan was the sales person that took care of me. My experience was great, he took care I purchased my new Honda Accord 2017 from Honda of New Rochelle. Ivan was the sales person that took care of me. My experience was great, he took care of me as if i was an old client. He listen to my needs and was able to give me an exellent deal. Their financial representative Ben, was very knowledgable and responsive to all my converns. My experience was exellent and i will recomend Honda of New Rochelle to all my friends. This was not the first dealer i visited before trading my 2011 Honda Accord, but fhis was the only dealer that listened to my needs and got me the deal i was looking for. Thanks Ivan and Ben, you guys made my experience amazing. More

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Best Honda Dealer ever !!! My experiences with Honda of New Rochelle is Amazing. Ivan Chavez and Ben Thomas are not only listening but also help me make deal happen regarding My experiences with Honda of New Rochelle is Amazing. Ivan Chavez and Ben Thomas are not only listening but also help me make deal happen regarding to my situation. They walked me through the whole process. I would recommend them for anyone. Best buying experiences ever. More

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Honda of New Rochelle is the worse dealership in the area. Don’t get deceived with the good reviews. Actually read the bad ones. Horrible communication, they lie and don’t follow up after they ge in the area. Don’t get deceived with the good reviews. Actually read the bad ones. Horrible communication, they lie and don’t follow up after they get your business. My car buying experience with Honda of New Rochelle has turned out to be a nightmare. The fact that I even contacted Honda Headquarters and they didn’t do anything about my situation, says a lot about this brand. My conclusion is that Honda doesn’t care to be represented by this kind of dealership. After reading the bad reviews, kind of late, I can see that it is common practice for Honda of New Rochelle to lie to customers and to no follow up or respond to their concerns. They don’t give a crap starting from the so called “manager”, Ritesh Patel, thus the staff follow his lead. Some background: I bought the 2018 CRV-EX on Wednesday, 11/22/17 and picked it up Friday, 11/24/17 with the understanding that I have to go back to get the door edges installed as they didn’t have it in stock. Moreover, the Sales Consultant Ben Thomas, ran my credit with Capital One without my authorization. I received a credit alert and I called him to confirm this inquiry. He had the nerve to lie when questioned and told me to dispute it because he didn’t run it. I went to the hassle of contacting Capital One to be informed that actually BEN THOMAS from Honda of New Rochelle submitted the inquiry. At this point I am beyond frustrated and I texted, emailed, left voice messages and even spoke to the receptionist and explained the situation to no avail. Finally on 12/14/17 after I reported them to Honda Headquarters, the door edges were installed and the so called manager called me to supposedly rectify the situation. At that moment, I asked him to take care of the inquiry because that was my main issue. To this date, no one has contacted me or followed up. It took me so long to write this review because I was trying to resolve the situation with them directly (including American Honda Motor Co., Inc.), but I see that the dealer only react when the negative reviews are posted. So, PLEASE BE AWARE; take your business elsewhere!!! More

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The best Honda in Westchester From the beginning with Ivan the brand specialist to Ben the Business manager it was the best of all Honda dealers that I visited during my search. Fr From the beginning with Ivan the brand specialist to Ben the Business manager it was the best of all Honda dealers that I visited during my search. Friendly and helpful the whole way through. More

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Above and beyond customer service & experience! I have witnessed many car buying/leasing experiences, and was always disappointed. Sales people always hyping up a sale and at the end wasting a custo I have witnessed many car buying/leasing experiences, and was always disappointed. Sales people always hyping up a sale and at the end wasting a customers time and never working through a customers issues. THIS WAS NOT MY CASE. Between Ivan and Ben I felt genuine concern and specific attention to my needs, my time, my circumstances and ultimately helping me get the car I needed within my budget. And going above and beyond me driving away with it, still working on my case getting me an even better deal. Ben, Ivan I humbly thank you for everything you guys did and working around my crazy schedule to make this happen for me. I urge any first time buyer to reach out to Ivan and Ben. Truly awesome people, thanks guys! More

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i would like thank Brian form sales with the best i would like thank Brian form sales with the best help with my new 2018 honda accord and Ben form fiancé with that make that deal go throw in a 1h i would like thank Brian form sales with the best help with my new 2018 honda accord and Ben form fiancé with that make that deal go throw in a 1hour. excellent service and highly récompense them More

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Paul is great Mr Paul Mecca was very professional and courteous explaining about the new car I just purchased. Made my experience buying a car easier. If you go to Mr Paul Mecca was very professional and courteous explaining about the new car I just purchased. Made my experience buying a car easier. If you go to Honda of New Rochelle make sure to ask for Paul. More

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Thank you so much Honda New Rochelle I was treated very well by the group of the Honda of New Rochelle by Ivan Chaves and Ben Thomas they explain all about the financing and also about my I was treated very well by the group of the Honda of New Rochelle by Ivan Chaves and Ben Thomas they explain all about the financing and also about my new Honda CRV . I'm very happy and I really recommend the both they are a very professional More

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