Ben Rodriguez

Very Good Service All Klick Lewis service personnel were very friendly, respectful, knowledgeable, and professional. I was 100% satisfied with all work performed on my All Klick Lewis service personnel were very friendly, respectful, knowledgeable, and professional. I was 100% satisfied with all work performed on my car at this service visit. Stan More

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I have never written a review on line before; however, after my experience with Klick Lewis on Tuesday February 11th, I felt compelled to do so. I originally took my car there to be serviced. It was an ol after my experience with Klick Lewis on Tuesday February 11th, I felt compelled to do so. I originally took my car there to be serviced. It was an older car that I bought from Klick Lewis in 2005. In my opinion, the car still had a few good years but the experienced service department determined otherwise. I worked directly with Ben Rodriguez. He was so very thorough and professional while examining the car and explained to me all of my options. His priority was to work with my decision and make it the best solution no matter what. He kept in touch with me step by step and didn't go ahead and perform any repairs without consulting me first. Ben was the one that convinced me that it would be the right time to consider trading the vehicle in. He arranged for me to meet with the owner, Greg Lewis later that evening. I was immediately at ease when I met Greg and knew from that moment that I would be in good hands. I told him what I was looking for in a vehilce and the specific price range that I needed to stay within. He respected that and didn't go outside of those boundries while showing me what was available. I literally sat in his office and he hand picked the perfect match for me. They pulled the car into the showroom and I was sold on it! I didn't even have to go outside and walk the lot!! This was an emotional decision for me to let go of a car that I truly enjoyed and wanted to keep for a few more years. He empathized with me and ensured me that this would be a great replacement. We spent hours with Greg that evening and it felt more like visiting an old friend. I enjoyed the whole experience and wanted to let eveyone know about it. Klick Lewis is a highly professional organization that has extreme standards for customer service. Each and every person that we dealt with through the process bought into this concept and THAT is hard to find!! Thank you Klick Lewis team for making this such an easy process. We will be back again to do business and we will be SURE to refer everyone that we know to your showroom!! Extra thank you to Ben & Greg!! Best Wishes, Marie Simpson, Harrisburg, PA More

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The Klick Lewis Dealership gave us the best car buying experience ever. Greg Lewis was easy to talk to and answered all our questions and explained all the warranties and benefits available. The whole ex experience ever. Greg Lewis was easy to talk to and answered all our questions and explained all the warranties and benefits available. The whole experience was so relaxing and enjoyable. No stress at all. We highly recommend Klick Lewis for all your automotive needs. More

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I began looking for a used Silverado and called Klick Lewis. Greg answered the phone and talked to me about a few trucks that they just received and the vehicle was just what I was looking for, so we sa Lewis. Greg answered the phone and talked to me about a few trucks that they just received and the vehicle was just what I was looking for, so we sat down to work out the sale price. Due to Greg's years of experience selling cars he put a number in front of me that was right in the ballpark of what I was willing to pay, and I purchased the truck. Greg made me feel like a friend. He really enjoys what he does and I enjoyed talking to him about our families and interests. Overall, I was very pleased with my experience at Klick Lewis. Everyone who I encountered at the dealership was friendly. The dealership all in all was impressive, clean and orderly. I will definitely make this my main dealership! More

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My mother recently purchased a quality certified preowned vehicle from Klick Lewis and I was so impressed with the quality of service that she received that I decided to take my own personal vehicle (2004 Fo vehicle from Klick Lewis and I was so impressed with the quality of service that she received that I decided to take my own personal vehicle (2004 Ford Escape 4x4) in for service. I priced two new Goodyear Integrity tires (235/70/16) for my vehicle and Klick Lewis beat everybody else's price by nearly $25 per tire! I dealt with Ben Rodriguez in the service department and he was extremely polite and professional. While having the tires installed on my vehicle, he also took the time to explain that my serpentine belt was showing signs of wear and asked me if I wanted to have it replaced. I appreciated Ben's concern as I am a Special Education Assistant and travel 18.6 miles to work each day. Needless to say, I allowed him to change the serpentine belt as well. Due to circumstances beyond their control (power failure), I had an extended wait for service to be completed on my vehicle. But the work was done correctly, giving me the piece of mind of knowing that my vehicle is completely ready for whatever winter has to offer. Ben even gave me a generous discount for my inconvenience of having to wait so long. From the moment that you arrive at Klick Lewis, whether it is for sales or service, you can absolutely tell that they value and care about their customers. I would recommend the service department to anybody. More

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I bought a Tahoe from Nick and Patrick about a month ago. They both were incredibly down to earth and made sure my needs were met. I loved the truck but there were a few issues that became apparent after I t They both were incredibly down to earth and made sure my needs were met. I loved the truck but there were a few issues that became apparent after I took it home. Nick and Patrick made sure things were taken care of and repaired above my expectations all in a timely manor. They introduced me to Ben and Rafeal in the service department. They both knew exactly what needed done to my truck and did so very efficiently. I will think of Klick Lewis and all these gentlemen the next time I look for a new car! More

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My wife and I purchased a 2011 Chevy Cruze from Klick-Lewis on Saturday, February 19, 2011. We absolutely love the car. We had some very minor issues with the car. Let me tell you something. Klick-Lewis on Saturday, February 19, 2011. We absolutely love the car. We had some very minor issues with the car. Let me tell you something. I have never in my entire life dealt with a company that is so.....wonderful! Where do I begin? I have never gotten such good customer service from any company.....ever! Todd Pierce and Benjamin Rodriquez made me (a scruffy kind of guy), feel like the most important person in the world, like I was the President of the United States. I can't believe that the salesman, Todd Pierce, came to my home and picked me up to get my vehicle when they finished looking at it. Simply amazing! I'm dead serious. You guys are great. Thank you for making me so happy that I chose your dealership! I will never forget. P.S. My wife loves the T-shirt! Thank you! More

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I am grateful for the amazing customer service I received at Klick Lewis. I really felt like everything was being taken care of and I did not have to worry about a thing. They went out of their way to make s at Klick Lewis. I really felt like everything was being taken care of and I did not have to worry about a thing. They went out of their way to make sure my car got done quickly and correctly. Ben did a great job of keeping me informed and went above and beyond. I was extremely impressed with the quality of service I received. More

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Our first suburban was bought over 15 years ago.That car had over 300,000 miles when we gave it to a friend.The next suburban was traded in with over 250,miles. A used trail blazer was purchased and just re had over 300,000 miles when we gave it to a friend.The next suburban was traded in with over 250,miles. A used trail blazer was purchased and just recently a new Tahoe. I feel very comfortable giving an outstanding recommendation to all that are a part of this dealership.There commitment to their clients is five star. Through the years we have obviously spent much time with the service department. Ben Rodriquez and the whole service dept. is exceptional.They are always able to accommodate our schedule for service,whether a scheduled apt. or last minute. They are knowledgeable,caring,courteous and no matter what crisis one of cars was having near or far they always took the time to help us out. Because of this great service on our cars, the need to purchase new cars has been limited.However,whenever that time came, Alan Cook was there to help. Helpful and knowledgeable to the needs I had.The purchases were completed quickly,efficiently and with very little stress. Everything was taken care of. This high standard of service and sales is present throughout the dealership. From the first phone call, answered by their core of friendly office staff, to the time you pick up your vehicle it is a positive experience. More

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I have purchased 3 new vehicles from Klick Lewis in the last 10 years. As a sales professional myself, I care about delivering good customer service. Thus, I expect good customer service, particularly if t last 10 years. As a sales professional myself, I care about delivering good customer service. Thus, I expect good customer service, particularly if this is what is promised me during the sale. I can tell you...that KL cares about their customers. Rick Houser has gone out of his way many times, often after "work hours" to make sure that servicing for my vehicle(s) has met me satisfaction. The Auto Awards program is a great and I highly recommend on the purchse of your next car, new or used. My daughter bought a used car and elected to buy the Awards program and I can tell you that she has no regrets. In summation, I fully recommend KL for your next vehicle purchase. Make sure to see Rick, he will deliver on his commitment to quality Customer Service. M Hilbert More

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