Ben Nisbet
Ben Nisbet at Jack Phelan Dodge Chrysler Jeep Ram

Ben Nisbet | Page 2

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.8
29 Reviews
4.8

29 Reviews

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29 Reviews of Ben Nisbet

August 27, 2026

Dealership Rating
Employee Rating

I keep coming back because of the service department. Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike More

by SHANKLIN.LAURA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Moore, Mike Tatera

Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about Mike keeping you informed on the service for your Jeep Renegade shows how much we value clear communication in our service department. Hearing that you keep coming back because of this support means a lot to our team. We’re glad Mike has been such a helpful resource on every visit.

August 16, 2026

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The service department personnel were professional. They communicated clearly with me. The recall work was done in less time than anticipated. I did wait at the service center. It would be nice to have More

by karla.nacion
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing our clear communication kept you informed is rewarding. Our team is pleased we could complete the recall work on your Pacifica faster than you expected, and we appreciate your suggestion for low tables and coffee options in our waiting area.

August 14, 2026

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Best Jeep Dealership I have been to. Staff is incredible for both service and the purchasing experience. I wont go anywhere else! More

by NFEDERICO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Tatera

Aug 14, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you found the service on your Jeep Grand Cherokee L and your purchase experience exceptional means a great deal to our team. Hearing you won’t choose any other dealership is truly rewarding.

August 13, 2026

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Bought my Ram 1500 5. 7 Hemi Big Horn in 2019 from Jack Phelan. Have been coming ever since for routine maintenance and service. Always greeted with politeness, profession More

by anddrius
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sopko, Israel Flores

Aug 17, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 13, 2026

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Problems were solved in the time frame given. Total cost less than the original estimate. I’m pleased. More

by teolson88
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jack Phelan Dodge Chrysler Jeep Ram.

August 13, 2026

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They were able to get me in quick and out fast always great service when I come here More

by phillipterrones
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Recommend Dealer
Yes
Aug 17, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jack Phelan Dodge Chrysler Jeep Ram.

August 12, 2026

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Excellent job getting me in quickly and the job done same day. Great communication which I like More

by map007
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your praise of our same-day service for your Jeep Grand Cherokee and clear communication shows our service team’s commitment to efficiency and transparency. Hearing that you valued our quick scheduling and updates means a lot to us.

August 08, 2026

Dealership Rating
Employee Rating

SERVICE CONSULT BEN IS GREAT AND VERY PROFESSIONAL MAKES A SERVICE CALL PLESANT. GREAT SERVICE. NEED A COFFEE MACHINE IN WAITING ROOM More

by esquid123
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Hearing that your Chrysler Pacifica Hybrid service visit was pleasant and that Ben was professional means a lot to our service team. Your suggestion for a coffee machine in our waiting room is appreciated.

August 06, 2026

Dealership Rating
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Appreciate their honesty while fixing a problem with my vehicle. Their overall service was a great. More

by russ03691
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Recommend Dealer
Yes
Aug 06, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you appreciated our honesty in resolving the issue with your Dodge Ram 1500 means a lot to our service department. We’re glad we could provide you with great service overall.

August 06, 2026

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Employee Rating

Ben is the great to work with and he is the reason I decided to purchase a new vehicle from the dealership. More

by jkrozel
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re glad Ben’s expertise and friendly approach during the service on your Dodge Durango led you to choose us for your new vehicle purchase. Your kind words and five-star rating mean a lot to our service team.

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