Ben McKenna

The communication when I first expressed interest in purchasing a new car was plentiful and the sales person I worked with was great on the sales front. The negative experience began when I met with the purchasing a new car was plentiful and the sales person I worked with was great on the sales front. The negative experience began when I met with the finance person and they really started to hard sell all of the add-ons, but that's to be expected and once I said no enough times, I was moved through and overall had a positive feeling leaving the dealership. I was told that I would get a call once my registration came in and they would also help with my plates etc. A few weeks go by and I leave a voicemail with the salesperson who assisted me asking about the status of my registration. That message was not returned. I followed up with an e-mail, which also was not replied to. Finally, I decided to call the main line. When I asked, the receptionist said "oh yeah, we have it". I expressed how disappointed I was that no one reached out to tell me and the response was "Ok". I even e-mailed the dealership afterwards through their "contact us" to express my disappointment and no one has yet to reach back out. This all tells me that all they care about is getting the sale, and not about building and maintaining a relationship. When it comes time for my family to be in the market again for a car, we will look elsewhere. More

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I came in to renew my lease and Ben was great! Everything went very smoothly, and I never felt pressured or rushed. The entire process was easy and stress-free. Overall, it was a great experien Everything went very smoothly, and I never felt pressured or rushed. The entire process was easy and stress-free. Overall, it was a great experience, and I truly appreciate Ben's professionalism and helpfulness. More

by DONNAARANEO Verified Customer Verified Customer

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efficiency, friendly, very good very good very good very goood . x x x z z s goood . x x x z z s More

by BARBERINO.BRAZIL Verified Customer Verified Customer

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We bought a car from Joyce after we started using them for service. It was as smooth as buying a car gets! When it was time to buy another Honda we became repeat customers for service. It was as smooth as buying a car gets! When it was time to buy another Honda we became repeat customers More

by BEN.BINFORD Verified Customer Verified Customer

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Recently worked with Joyce Honda for my fifth vehicle from there over the past several years. The experience just keeps getting better and better over time in terms of speed and ease of doing business w from there over the past several years. The experience just keeps getting better and better over time in terms of speed and ease of doing business without any hassle. Ben McKenna was great and made the overall experience five stars. Will continue to work exclusively with Joyce Honda for all my auto needs. More

by ArjayG Verified Customer Verified Customer

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Joyce Honda in Denville offers a fantastic, professional, and low-stress car-buying experience with a friendly sales team that focuses on customer needs. I was very impressed with their transparency, quick f and low-stress car-buying experience with a friendly sales team that focuses on customer needs. I was very impressed with their transparency, quick financing process, and helpful staff who helped me get the exact car I wanted, making it a highly recommended dealership to visit.  More

by ML Verified Customer Verified Customer

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My salesman Ben was extremely knowledgeable and answered every question that I had. From the time that we walked in until the time we drove off with our new vehicle, we were completely satisfied. every question that I had. From the time that we walked in until the time we drove off with our new vehicle, we were completely satisfied. More

by JODY174 Verified Customer Verified Customer

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