Ben Kuper

I have leased 4 cars from Heritage Mazda Towson and while leases can be very tricky, I have always gotten a good deal. They are willing to work with you and are good people. leases can be very tricky, I have always gotten a good deal. They are willing to work with you and are good people. More

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James was very responsive to our requests and was able to get me a great deal on my new car. He was very personable and knowledgeable get me a great deal on my new car. He was very personable and knowledgeable More

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James was very nice, but promices were made about timing that should have not been made. If you cannot meet a commitment, then don't make it. Then when we wanted wheel llocks installed, a cargo area liner that should have not been made. If you cannot meet a commitment, then don't make it. Then when we wanted wheel llocks installed, a cargo area liner and a bumper protector installed, we had to make an appointment. Which was OK, BUT apparently there should have been paperwork between the sales and service department that wasn't done. And what should have been less than an hour appointment ended up being OVER 2.5 hours! Certainly not the way to treat a new customer! And a customer that had previously purchased a car from this dealership! More

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The whole experience was smooth. James was patient and courteous. Ben on the finance team took the time to explain everything. He answered my endless questions! I highly recommend James was patient and courteous. Ben on the finance team took the time to explain everything. He answered my endless questions! I highly recommend Heritage Mazda Towson. More

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The whole experience was smooth and hassle-free from start to finish. James was incredibly knowledgeable, patient and courteous. Once i selected and decided upon a particular vehicle, Ben (from the fina start to finish. James was incredibly knowledgeable, patient and courteous. Once i selected and decided upon a particular vehicle, Ben (from the finance department) presented the tiered maintenance packages and payment breakdown in a concise and organized manner and had me out the door and in my brand-new 2025 Mazda 3 in mere minutes! It was an absolute pleasure doing business with these guys, their professionalism and attention to detail is second to none, and I'd strongly recommend anybody interested in purchasing a Mazda to pay the team at Heritage Mazda of Towson a visit! 10/10 !! More

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These guys are SERIOUSLY the best in the game. This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stres This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stress how good they are. More

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Jenna & Ben were both great I was not rushed or pressured It was a very easy and pleasant transaction pressured It was a very easy and pleasant transaction More

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James was great, professional and caring! Anthony ran our financing and did a great job. Anthony ran our financing and did a great job. More

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Great salesman . He helped me tremendously through the process. James was well detailed explaining everything He helped me tremendously through the process. James was well detailed explaining everything More

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Ehsan was so great to work with. The purchase of my CX 30 was fair and he showed me just how everything worked with all the new features. He was very patient and made the stress of The purchase of my CX 30 was fair and he showed me just how everything worked with all the new features. He was very patient and made the stress of buying a new car so easy and did everything possible to make it easy and he is still there for any questions I have. Ben in financing was also great and explained everything out for me regarding the extended warranty and maintenance package. Daniel, Ehsan and Ben were the best and made this experience of buying a car, very pleasant and easy. More

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