Excellent customer service.
. Fast and efficient service department and their prices are fair. I would buy my next car from them.
. Fast and efficient service department and their prices are fair. I would buy my next car from them.
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by Arusky1
Service Price Transparency
Other Employees Tagged:
Jay Connolly
, Service rep Corbett is super
Sep 02, 2025 -
Priority Lexus Virginia Beach responded
We’re happy to hear our service team impressed you! We hope to work with you again at Priority Lexus of Virginia Beach when you're ready for your next ride!
The service was great.
The appointment was an hour later, but the car was serviced. The estimated service completion was spot on - an hour. The service consultant was cour
The appointment was an hour later, but the car was serviced. The estimated service completion was spot on - an hour. The service consultant was courteous, friendly, and very professional. My wife and I had an excellent experience.
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by Tone babauta
Service Price Transparency
Aug 26, 2025 -
Priority Lexus Virginia Beach responded
Hi Tone, we're pleased to know our team at Priority Lexus of Virginia Beach made your experience excellent and timely. We appreciate your kind words and your five-star review. Safe travels!
Terrible service department.
Dropped off for early bird 7 am appointment for an oil change. They kept my truck all day until I decided to just pick my truck up no communication a
Dropped off for early bird 7 am appointment for an oil change. They kept my truck all day until I decided to just pick my truck up no communication about a delay, even after I texted him and called the dealership twice finally he gave a message to
Another advisor to relay to me. the advisor Mike Moore purposely put my appointment to the back because he wasn’t making any money on it! Go somewhere else. After you purchase your vehicle you’re a nobody!
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by Angel
Service Price Transparency
Jul 28, 2025 -
Priority Lexus Virginia Beach responded
It's disappointing to hear about your experience with our service department. We strive for timely and clear communication, so it's concerning that this wasn't the case during your visit. I apologize for any inconvenience caused and would like to address this issue personally. Please feel free to reach out at your convenience. Thank you, Priority Customer Relations - feedback@priorityautomotive.com.
Very nice place to have my RX 350 service
maintenance,friendly and helpful,thank you til next time
maintenance,friendly and helpful,thank you til next time
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by Rudyreynoso678
Service Price Transparency
Jul 21, 2025 -
Priority Lexus Virginia Beach responded
Thank you for your 5-star review! We appreciate you choosing Priority.
Very professional, the service was great.
And I did appreciate losing car,Mike made me feel special.
And I did appreciate losing car,Mike made me feel special.
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by Cpagley
Service Price Transparency
Jul 07, 2025 -
Priority Lexus Virginia Beach responded
We're thrilled with your 5-star review! Thanks for being a part of the Priority family.
The people here were great, great attitude, very
professional very pleased with the vehicle that we got
professional very pleased with the vehicle that we got
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by nathang8682
Jun 30, 2025 -
Priority Lexus Virginia Beach responded
We're delighted to hear that you had a positive experience with our team at Priority Lexus of Virginia Beach! Enjoy your new vehicle, and thank you for choosing us.
The vehicle service representative took care of me in a
very efficient manner. I am very pleased with my appointment
very efficient manner. I am very pleased with my appointment
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by rkw5761
Service Price Transparency
May 19, 2025 -
Priority Lexus Virginia Beach responded
We're delighted to hear that your appointment went smoothly at Priority Lexus of Virginia Beach! Thank you for sharing your positive experience with our service team.
Great service and communication between us in explaining
issues with car. Highly recommend to all
issues with car. Highly recommend to all
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by mbrangan
Service Price Transparency
May 19, 2025 -
Priority Lexus Virginia Beach responded
Your feedback is appreciated! Thanks for being a valued customer.
They were excellent, professional and gave us a good
reception. My family and I were excited about their customer care
reception. My family and I were excited about their customer care
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by Regina
Other Employees Tagged:
Rob Brasco
May 15, 2025 -
Priority Lexus Virginia Beach responded
Regina, we're delighted to hear that you and your family had a great experience with us at Priority Lexus of Virginia Beach. Thank you for the kind words about our team!
William went above and beyond to help us with our car
purchase. He was very knowledgeable about the car we were interested in and he gave us a great deal. Everyone involved with the purchase was kind and
purchase. He was very knowledgeable about the car we were interested in and he gave us a great deal. Everyone involved with the purchase was kind and considerate and we will not hesitate to bring them our business in the near future.
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by Bryanvest
Other Employees Tagged:
William, Anderson five stars
May 14, 2025 -
Priority Lexus Virginia Beach responded
We're delighted to hear that William and the team at Priority Lexus of Virginia Beach provided such a positive car-buying experience. Thank you for your kind words, and we look forward to assisting you again in the future!