Ben Evans

They should not sale used cars if they are not ready to be drove. Brakes, rotors and tires were said to be new but wasn’t replaced until car was taken back the day after purchase for other reasons. Warning be drove. Brakes, rotors and tires were said to be new but wasn’t replaced until car was taken back the day after purchase for other reasons. Warning lights came on the day after purchase took vehicle back SEVERAL times before issue was fix. Service center manager was really dismissive. Would not recommend. More

by kateriajackson855 Verified Customer Verified Customer

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Great service and friendly staff and quickly service on my car every time, And treat me like family my car every time, And treat me like family More

by Dirt582chin843 Verified Customer Verified Customer

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I love the atmosphere of the dealership; however, the wait and service have gone down since I have been coming for the last 10 years. I would love to have text service on the progress of my car and some wait and service have gone down since I have been coming for the last 10 years. I would love to have text service on the progress of my car and some of the services that I needed I found out about a month later at another KIA dealership and it was major maintenance on my car. This was disappointing because I have trusted Serra KIA with my car for a while and it cost me over 1200 to get something fixed that I feel should have been fixed at my maintenance session at Serra a month prior. More

by shawndrikalcook Verified Customer Verified Customer

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They opened up about 30 minutes late. Everything went smoothly after that. I like that they give a courtesy wash. Everything went smoothly after that. I like that they give a courtesy wash. More

by angeloty.1 Verified Customer Verified Customer

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Nice and quick service, they kept me updated as they did everything and gave estimated finish time. everything and gave estimated finish time. More

by LIANAMARTINEZ077 Verified Customer Verified Customer

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Very good service department. Friendly and courteous. My truck was done in no time at all! Friendly and courteous. My truck was done in no time at all! More

by kerrybender1958 Verified Customer Verified Customer

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Was sold a car with no title and didn't find out till we went to register it. Took 3 weeks and a bunch of harassment to get it fixed. Also took the same to get an issue with the car fixed. No one seemed to went to register it. Took 3 weeks and a bunch of harassment to get it fixed. Also took the same to get an issue with the car fixed. No one seemed to know what they were talking about, no one followed through with what they said they were going to do unless harassed, was told what I wanted to hear just to get me off the phone over and over. Matthew the manager was good but everybody else was awful! More

by ddial Verified Customer Verified Customer

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The dealership is located in an accessible location with friendly staff and knowledgeable mechanic's that’s easy to talk to friendly staff and knowledgeable mechanic's that’s easy to talk to More

by ROSIELKELLY Verified Customer Verified Customer

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They are friendly, efficient, and extremely helpful! I love this dealership. I will always bring my truck to them to be serviced! I love this dealership. I will always bring my truck to them to be serviced! More

by Nia Austin Verified Customer Verified Customer

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I came in for my car’s first oil change without an appointment and I was swiftly attended to and was even offered a complimentary car wash. I will continue to have my car serviced here. Great service appointment and I was swiftly attended to and was even offered a complimentary car wash. I will continue to have my car serviced here. Great service and courteous customer service! More

by shana.gerson Verified Customer Verified Customer

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