Ben Ehrlich

Ben (manager) and Dibeen (salesman) are a dynamic duo that aim to please! Both kind, patient, courteous and professional. Dibeen has a keen sense of product knowledge, and a healthy passion for his profe that aim to please! Both kind, patient, courteous and professional. Dibeen has a keen sense of product knowledge, and a healthy passion for his profession. There is a great sense of humanity and honesty to Deibeen. I couldn’t ask for a better salesperson. I look forward to working with him in the future. More

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Professional and Courteous After an extensive search online and in person involving several states for the right fit for both my husband and myself we purchased a 2019 Mazda cx9 After an extensive search online and in person involving several states for the right fit for both my husband and myself we purchased a 2019 Mazda cx9 from Koeppel. We visited a Mazda dealership near us ( 70 + miles closer ) for a test drive however their customer service was severely lacking. To be fair our negotiations were a bit different however they didn't take the time nor did they ask the right questions to try and keep the sale ,we walked out vowing never to return. We traveled from upstate NY to finalize the purchase with Koeppel. Throughout the entire process including my numerous calls and texts with questions about the vehicle, we finally settled on our car via a simple call. Ben's friendly deminer highlights his forthright professionalism. His genuine concern about my 3 week early grandchild which held up our end during the final stages of the negotiation ,made me smile . We were grateful for his patience and diligence. We then traveled to the dealership on a date and time that worked for all parties and finalized the seamless process. I was impressed as well as greatful for the time Ben spent with us explaining the Intricacies of our new purchase before we drove off. Gold Star to you Ben ! More

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