Ben Cartaya

Everything was really good until the sale was made. I’ve called and tried multiple times to talk to the finance person about an ACH payment that I authorized that was never taken from my account, but h I’ve called and tried multiple times to talk to the finance person about an ACH payment that I authorized that was never taken from my account, but haven’t been called back yet. Additionally, my purchase needed to be serviced and the salesman doesn’t give me any updates and continuously never knows anything about the status of my vehicle after I reach out to him for an update. I would not have purchased the vehicle at this location if I knew the followup was going to be this poor. I definitely wouldn’t recommend any of my friends to purchase a car from this dealership with how I’ve been treated. Just do what you said you were going to do and update me along the way. That’s not too much to ask because I work in sales so I understand the sales process. Hopefully everything will be completed as promised, but I’m not confident at all that it will be. More

by ckeeley1021 Verified Customer Verified Customer

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The sales people went well out of their way to ensure that they found exactly the model and accessories that we wanted. We were treated with respect and courtesy throughout our experience. Chip is very that they found exactly the model and accessories that we wanted. We were treated with respect and courtesy throughout our experience. Chip is very knowledgeable and was very helpful. Dished worked tirelessly to resolve all issues presented. Incidentally, we had failed to remove our SunPass transponder from our trade, and it took only one call to have it delivered to us overnight. , More

by samf42 Verified Customer Verified Customer

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Jason Courie was a true delight to work with yesterday. He listened, answered all questions directly and made sure I got the deal that I wanted. He listened, answered all questions directly and made sure I got the deal that I wanted. More

by annepetera Verified Customer Verified Customer

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David the salesman was great. Jorge was also very pleasant to finalize the sale. Thanks the Jeff and Ben for discussing the additional warranties and finalizing that portion was a Jorge was also very pleasant to finalize the sale. Thanks the Jeff and Ben for discussing the additional warranties and finalizing that portion was appreciated. More

by dradtke18 Verified Customer Verified Customer

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The team at Sarasota Honda is awesome! My salesmen Spencer, Jeff and Ben in finance worked miracles. Joseph made it all happen. If you are looking for a new car do yourself a favor and sta My salesmen Spencer, Jeff and Ben in finance worked miracles. Joseph made it all happen. If you are looking for a new car do yourself a favor and start at Sarasota Honda! You will be happy you did! Customer for life! More

by Jodeeanne123 Verified Customer Verified Customer

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Clean, professionals,organized, customer service is great. Mr.Donavin is patient understanding , good at explaining in details and great at negotiations, that includes his manager Ben great. Mr.Donavin is patient understanding , good at explaining in details and great at negotiations, that includes his manager Ben More

by basher.nasser Verified Customer Verified Customer

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The group was very helpful as a whole. AJ and Jason were very helpful when I was picking out a new car. AJ and Jason were very helpful when I was picking out a new car. More

by JonathanL Verified Customer Verified Customer

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This was by far the best car buying experience I’ve ever had. Highly recommend! had. Highly recommend! More

by pennyp001 Verified Customer Verified Customer

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Went to the dealership on Thursday looking for a red Civic. I was told it was available in a different lot and they would have it delivered to the dealership within an hour. Two hours later still no car Civic. I was told it was available in a different lot and they would have it delivered to the dealership within an hour. Two hours later still no car. I left and was advised it would be there first thing in the morning. I said I’d be basic at 10:00am. Arrived next morning, no car but “it would better by noon”. At noon, no car. They gave me a courtesy car and said they would drive my new car to my house later that day. Courtesy car had less than 1/4 tank of gas. 6:00pm I called and the car was there but needed tinting. The one person who does tinting wouldn’t be in until Monday. Car delivered after 4:00pm on Monday. I like the car. It was the way I was constantly misled and not treated as a valued customer that made for a poor car buying experience More

by dcashbaugh.ee75 Verified Customer Verified Customer

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