Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 68

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

January 03, 2022

Dealership Rating
Employee Rating

I bought lifetime windshield wiper replacement from Wayne Akers Ford. Was told that Wayne Akers sold to another company, and they don't honor lifetime replacement warranty on wiper blades by Rep. It's not co More

by 01kimberlym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Wayne Akers Ford responded

Thank you for bringing this to our attention. In order for our service leaders to reach out and discuss this matter with you directly, please include your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

December 31, 2021

Dealership Rating
Employee Rating

Just having somebody to answer your phone would be a plus!!!! You need help. What I came to pick up my truck they could not find it nor knew who I was and that's just the beginning I would not buy anoth More

by Ricksprinklers
Recommend Dealer
No
Dec 31, 2021

Wayne Akers Ford responded

Thank you for your contribution. In order for our team to reach you successfully, we need your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

Jan 03, 2022

Wayne Akers Ford responded

Good Morning I'm sorry to hear your experience was not well. I would like to address this concern for you right away if you can send me the best contact information so we can get this handled.

December 31, 2021

Dealership Rating
Employee Rating

Wayne Akers always makes a point to provide the best customer service and friendliest staff. More

by 627826448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

Dec 31, 2021

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 29, 2021

Dealership Rating
Employee Rating

I miss Mr. Akers. Great place though, good luck to all! I remain, truly yours. Love Dawn More

by ADJSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2021

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2021

Dealership Rating
Employee Rating

I Got Excellent professional service from the staff present will not go anywhere else highest commendations to Wayne Akers service crew More

by Nortonfeulitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2021

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 25, 2021

Dealership Rating
Employee Rating

The dash lights are finally off. The brakes still squeal when I back up. I hoped the problems would all be solved. More

by YOURBROKERLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Dec 26, 2021

Wayne Akers Ford responded

Thank you very much for your rating and feedback. If there are any service issues you are experiencing now or in the future, feel free to stop by or call us to set up an appointment. Thank you again and have a great day!

December 24, 2021

Dealership Rating
Employee Rating

They did great job with changing my oil and I will definitely come back again. More

by Nekeba Campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2021

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 23, 2021

Dealership Rating
Employee Rating

Ben, the service writer ,was very helpful in ascertaining the diagnosis of the vehicles and very accommodating when it came down to a breakdown of the cost of repairs. Will definitely be bringing our fleet o More

by Steevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid , Faith Vanhof, Mariel Zuma

Dec 24, 2021

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 23, 2021

Dealership Rating
Employee Rating

Me hicieron muy buen trabajo muy completo y con muy buena terminación. El carro se ve ahora como nuevo. More

by Jose Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

Dec 23, 2021

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 21, 2021

Dealership Rating
Employee Rating

Quick Service, Great Pricing, after this interaction, Lake Worth is my new service center! Thanks to Ben the Service Advisor, making this 1hr trip was worth every mile for the servicing provided. More

by addisonralph2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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