Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 61

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

April 18, 2022

Dealership Rating
Employee Rating

Very knowledgeable knew his product gave me my best bang for my buck very polite and courteous More

by JONROSSI4000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Domino, Brian Grosso, Walter Maciel, Orlando Menendez, Orlando Reynolds

Apr 18, 2022

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 15, 2022

Dealership Rating
Employee Rating

Nice help knowing that I need 👍a/cand fixed it up for me also my window wash More

by DWMALKIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 11, 2022

Dealership Rating
Employee Rating

The customer service was prompt and they took great care of me and my vehicle. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 11, 2022

Dealership Rating
Employee Rating

Wayne Akers Ford is great. No one could have a better, more considerate service advisor than Ben. The courtesy van driver JoJo is so nice and helpful. Car is always fixed righ More

by REEDJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 09, 2022

Dealership Rating
Employee Rating

Very smooth experience from start to end. The entire team was very patient, and showed passion for what they do. I have been going to this dealership for 10 years. Never have had anything but More

by TREVORGOSSMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid, Russ Stegall , Orlando Menendez, Ariel Rizo, Michael Corry

Apr 09, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Apr 09, 2022

TREVORGOSSMAN responded

Glad to be able to share my experience.

March 30, 2022

Dealership Rating
Employee Rating

Great customer service. HAd a recall for my vehicle it was super easy and quick to get it taken care of More

by Scottkaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Mar 31, 2022

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 24, 2022

Dealership Rating
Employee Rating

They were prompt and courteous. They completed the service in one hour and documented what was done. More

by TWINACC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2022

Dealership Rating
Employee Rating

Did work that wasn’t authorized. Lying about doing work that they really didn’t do. Complete and utter garbage! A bunch of scam artists More

by Justintellini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 24, 2022

Wayne Akers Ford responded

Thank you for your feedback, Justin. Our service leaders will be contacting you directly to see how best we can assist you with any issues you may be experiencing. All the best.

March 22, 2022

Dealership Rating
Employee Rating

Andrew was very cool open minded how to use auto inograte system for our fleet vehicles for the first time with Ben help. Since our number one superstar Rep Yovanne was on vacation lol on the weekend. More

by Aurelio.Ramirez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Andrew

Mar 22, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 22, 2022

Dealership Rating
Employee Rating

Always trying to help. Work with me to try to satisfy my needs. Excellent service as always. More

by TRVORGOSSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Mar 22, 2022

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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