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Ben Buchanan

Overview Reviews (691) Inventory (479)

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Ben Buchanan

Ben Buchanan | Page 56

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7

691 Reviews

Overview Reviews (691) Inventory (479)

4.7

691 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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691 Reviews of Ben Buchanan

July 11, 2022

Dealership Rating

Employee Rating

Customer Service employees friendly and professional. Service was performed and appreciated. Over all visit was done in a manner that I would expect from Wayne Akers. I have used them for all my auto ch Service was performed and appreciated. Over all visit was done in a manner that I would expect from Wayne Akers. I have used them for all my auto checkups and repairs for my 2015 Explorer. More

by LEWSAKE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 11, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 07, 2022

Dealership Rating

Employee Rating

Fast service, great associates good experience would like a better waiting area now that we are maskless a better waiting area now that we are maskless More

by DVCOVERT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Customer service driver

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Jul 09, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 06, 2022

Dealership Rating

Employee Rating

Brought my Super Duty in for service. I was very happy with the way that the work was done. I was very happy with the way that the work was done. More

by JMEZZANOTTE51

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Theresa Jardin , Selena Cellich, Jesse Guajardo, Alex Hobgood, Erik Hoffman, Frank Nieves, Joshua Nieves

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Jul 09, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 06, 2022

Dealership Rating

Employee Rating

Excellent service and fast and friendly associates will go back and do business there again go back and do business there again More

by Clementedeba

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 09, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 04, 2022

Dealership Rating

Employee Rating

So professional & polite ask all the write questions an they lisen to you in & out in short time they lisen to you in & out in short time More

by dennisecallahan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jesse Guajardo

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Jul 09, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 02, 2022

Dealership Rating

Employee Rating

Very helpful. Clean and considerate. Everyone I dealt with was professional, courteous and helpful. In all a very pleasant experience. Clean and considerate. Everyone I dealt with was professional, courteous and helpful. In all a very pleasant experience. More

by bill.perry

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Yovonne Felix , Erik Hoffman

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Jul 02, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 01, 2022

Dealership Rating

Employee Rating

Went for recall service. I was there early am. Service was good and was completed the in timely manner. I was there early am. Service was good and was completed the in timely manner. More

by CYNDCBRACKENBURY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 02, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2022

Dealership Rating

Employee Rating

Fast, efficient service. Service adviser was excellent. Price was reasonable. Dealership was clean, personnel was friendly Service adviser was excellent. Price was reasonable. Dealership was clean, personnel was friendly More

by LOUISLUKC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 01, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 29, 2022

Dealership Rating

Employee Rating

I wouldn’t go anywhere else, going on 10 years or so. True professionals. Thanks so much. True professionals. Thanks so much. More

by KENMANCHESTER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 29, 2022 -

Wayne Akers Ford responded

June 29, 2022

Dealership Rating

Employee Rating

The staff was very helpful and help resolve my warranty issue in a very timely manner! Thank you Ben Buchanan for the excellent customer service!! issue in a very timely manner! Thank you Ben Buchanan for the excellent customer service!! More

by Sam

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 29, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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