Ben Buchanan
Ben Buchanan at Wayne Akers Ford
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Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
422 Reviews
4.7

422 Reviews

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422 Reviews of Ben Buchanan

June 22, 2024

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Employee Rating

Long time loyal customer since purchase 13 yrs ago; no one else touches my truck.... BEN is the best, as well the technicians Stay safe and be well More

by tjvaldivia08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 19, 2024

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Employee Rating

Great dealership- friendly staff- quality service. Ben Buccanan is the best!! Love my Ford Ranger! More

by lynnairenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2024

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Employee Rating

Talked with service advisor Ben outstanding response. Kept me informed and got my repair done in a timely fashion Did not buy my truck there but will buy my next one there More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 18, 2024

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Employee Rating

Was better this time due to thanks to Ben I will know if everything is okay when I drive the highway More

by PRZYDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 18, 2024

Dealership Rating
Employee Rating

Good service, all was nice. Would return back for anything else that I need. Thanks More

by Region.ac.repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 15, 2024

Dealership Rating
Employee Rating

Good customer service every time we go. Ben was our service dealer this time and he was prompt and professional. More

by JESSICA.JANSSEN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lalla

June 15, 2024

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Employee Rating

This dealership is reliable ready to help the customer in whatever problem I encounter in my purchase so with the service. This is highly recommendable More

by ELMAMAGUNOT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lalla

June 14, 2024

Dealership Rating
Employee Rating

Wayne Akers gets it right. My car buying process started online with their AI, but were fast in responding to me with a real person. They answered all of my questions and set u More

by COACHFRAZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 13, 2024

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Employee Rating

Quick reliable. And Ben does it with a smile. He’s the best and I always ask for him to service my car More

by CHOICATHY2003
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

June 12, 2024

Dealership Rating
Employee Rating

The most painless dealership experience I’ve had in a while! I will absolutely be coming back for any and all service needs. More

by DEV.HAYES013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Jun 12, 2024

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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