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Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 28

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

July 20, 2024

Dealership Rating
Employee Rating

This dealership was incredible. I wish all dealerships operated at the same level as this dealership More

by NissanDailyDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 20, 2024

Dealership Rating
Employee Rating

DIEGO TORRES WAS AMAZING! Overly helpful! Really helped me feel comfortable! highly recommend! I GOT MY DREAM TRUCK YALL! Wayne Akers with Diego is better than Disney world 🙏 More

by SARAB7643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenny Bashford, Diego Torres, Russ Stegall, David Lalla , Larry Muirhead

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July 19, 2024

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Employee Rating

Excellent service! Came in for oil change and replacement of wiper blades Only 30 minutes wait! More

by CATH
Service Communication
Recommend Dealer
Yes
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July 04, 2024

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The service center went above and beyond to make sure my vehicle was ready for a long road trip. More

by COACHFRAZER
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 08, 2024

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 22, 2024

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Employee Rating

Long time loyal customer since purchase 13 yrs ago; no one else touches my truck.... BEN is the best, as well the technicians Stay safe and be well More

by tjvaldivia08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid, Christal Pruett

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Jun 25, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 19, 2024

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Employee Rating

Great dealership- friendly staff- quality service. Ben Buccanan is the best!! Love my Ford Ranger! More

by lynnairenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2024

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Employee Rating

Good service, all was nice. Would return back for anything else that I need. Thanks More

by Region.ac.repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Theresa Jardin, Yankiel Vilches, Christal Pruett, Khristian Ramirez , Jesse Guajardo, Erik Hoffman, Joshua Nieves

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Jun 19, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2024

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Employee Rating

Talked with service advisor Ben outstanding response. Kept me informed and got my repair done in a timely fashion Did not buy my truck there but will buy my next one there More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 18, 2024

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Employee Rating

Was better this time due to thanks to Ben I will know if everything is okay when I drive the highway More

by PRZYDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2024

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 15, 2024

Dealership Rating
Employee Rating

Good customer service every time we go. Ben was our service dealer this time and he was prompt and professional. More

by JESSICA.JANSSEN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lalla

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