Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 27

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

August 16, 2024

Dealership Rating
Employee Rating

I have best service from Wayne Akers and I thank Steve S. For good take care of my vehicle and take his time to explain everything to me. More

by Nsigogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2024

Dealership Rating
Employee Rating

Excellent Service! Highly recommend! No kidding! You have to check this place out and you will be happy! More

by eliotgoldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2024

Dealership Rating
Employee Rating

6 cars later, we are still coming to dealership because of customer service Hope it continues More

by LSN1411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2024

Dealership Rating
Employee Rating

I understand to cut costs you don’t provide anymore complimentary shuttle service for customers which drop their cars off for service. No one told me that you are providing Uber at your expense, I spe More

by Giorgio
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 14, 2024

Wayne Akers Ford responded

Giorgio. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2024

Dealership Rating
Employee Rating

The were friendly, flexible and helpful . They solved my problem and my car is doing great More

by ARTHURKAKIS534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 07, 2024

Dealership Rating
Employee Rating

I’ve been working with Ben Buchanan for over 20 years. He is the reason I still drive a Ford. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 30, 2024

Dealership Rating
Employee Rating

This is a good maintenance shop, it is fast and so professional. I recommend it 100%. More

by RAFE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Aug 01, 2024

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 26, 2024

Dealership Rating
Employee Rating

Ben and Jesse took great care of me. There were two ladies in the cashier area as well who were very friendly ( they weren't wearing name tags, so I didn't get their names). More

by COACHFRAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Guajardo

July 25, 2024

Dealership Rating
Employee Rating

Great place to go to wonderful experience in enjoyed very much, will gladly book service here. More

by handybrews77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 25, 2024

Dealership Rating
Employee Rating

It is good but you can never get a hold of the service rep even when calling More

by KGDAISYGIRL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven

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