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Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 17

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

February 02, 2025

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Employee Rating

Good explanation, good service. Advisor very polite; answered my questions in timely manner. Thank you Ben. More

by NIKGONZA
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Recommend Dealer
Yes
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January 31, 2025

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Great Service from Yovonne Felix my Service Advisor. The staff in the service Department is great. Thank you. More

by TNC_1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Lenny Bashford, Yerika Villa, Theresa Jardin, Christal Pruett, Khristian Ramirez , Jesse Guajardo, Erik Hoffman

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January 30, 2025

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Friendly service advisor that communicated the whole process. I was in and out fairly quickly. More

by PABLOPETO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Theresa Jardin, Yankiel Vilches, Christal Pruett, Khristian Ramirez , Jesse Guajardo, Erik Hoffman

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Jan 30, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 30, 2025

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Very good service on time very polite. Nanswered my concerns knew that exactly what to do More

by JJTUBBS1105
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Theresa Jardin, Christal Pruett, Linda Toussanit, Khristian Ramirez , Jesse Guajardo, Erik Hoffman

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Jan 30, 2025

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 29, 2025

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Employee Rating

Very happy with the service of my vehicle. They found that I had inner worn front tires while working on my car. Thanks Ben and the Wayne Akers service team. More

by JM
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cashier at checking out for my vehicle on 1/25/25 is wonderful!

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January 26, 2025

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Ben Buchanan & Wayne Akers Ford did a great job on my 2013 vehicle. It runs like new. More

by ALICEALEK
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Recommend Dealer
Yes
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January 24, 2025

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Ben B was knowledgeable and service department was efficient. I will continue to service my truck at Wayne Akers Forf More

by redyespinosa
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Yes
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January 22, 2025

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My service advisor Ben Buchanan diagnosed and fixed the issue with my truck quickly and efficiently. The staff was friendly. More

by DSARDIO76
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Recommend Dealer
Yes
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Jan 23, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 22, 2025

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The Service was Excellent and professional . He was on time and updating at each step. More

by nrenande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Theresa Jardin, Yankiel Vilches, Christal Pruett, Linda Toussanit, Khristian Ramirez , Jesse Guajardo, Erik Hoffman

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Jan 23, 2025

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 21, 2025

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Service department was great, we were in and out in no time. People were friendly and accommodating. More

by Diangelo
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Workmanship
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Recommend Dealer
Yes
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Jan 23, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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