Dealership Experience
16 yrs
Specialties & Trainings
Certified Buick and GMC Sales Professional
223 Reviews
Write a Review223 Reviews of Ben Brown
December 07, 2024
professional, on point and very helpful to finishing a deal BEST customer service - quick at the finance office as well! deal BEST customer service - quick at the finance office as well! More
Other Employees Tagged: Steve Lancucki, Mike Meade, Brandon Warwick
November 12, 2024
I came to the dealership about three months ago with the intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on t intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on the vehicle. Great. The salesman asked me to give him two hours to do his homework and he would call me. I didn't realize two hours meant TWO MONTHS. Yes he called back two months later. Frustrated, angered, upset, understatements. This would have been the four vehicle I would have leased from organization. Instead, I figured you didn't want/need my business, I had running boards put on the vehicle I was leasing and in October I bought it outright. Your parts team wanted to charge me $950 for the running boards, this did not include installation. I found a place that put on the best running boards you could buy, they are guaranteed for life and it cost me $825 total. This dealership went from a five to a two with me. The sad part is three of my family members have bought the same vehicle I have because of my belief in Henry Brown. This is no longer the case. More
Other Employees Tagged: Rickie Bauman, Joe White, Dwayne Champion, Tyler Holtzman , Raul my service consultant is outstanding.
November 07, 2024
Everything went smoothly. Everyone was very courteous and knowledgeable. I will purchase from them again Everyone was very courteous and knowledgeable. I will purchase from them again More
Other Employees Tagged: Brandon Warwick
November 05, 2024
Great experience as usual. Thanks Ben Brown and Joe White. We will be back again. Thanks Ben Brown and Joe White. We will be back again. More
Other Employees Tagged: Heidi Burns, Joe White
October 29, 2024
Evan Echols and Ben Brown served me in professional manner and provided me the service that I needed. manner and provided me the service that I needed. More
Other Employees Tagged: Evan Echols
October 18, 2024
The experience was great. Got in, found what we wanted, made a deal and got on the road. Blake was a pleasure to work with. Got in, found what we wanted, made a deal and got on the road. Blake was a pleasure to work with. More
Other Employees Tagged: Kelsey Brown, Rickie Bauman, Blake Brown, Brandon Warwick
October 16, 2024
All the employees were pleasant and great to work with. Wonderful experience and we love our new truck Wonderful experience and we love our new truck More
Other Employees Tagged: Brandon Warwick
October 16, 2024
Henry Brown is our family go to dealership. They always treat us good. I would not think of purchasing our private car or our company trucks anywhere else. xxxxxxto Ben and Todd for always maki They always treat us good. I would not think of purchasing our private car or our company trucks anywhere else. xxxxxxto Ben and Todd for always making the process easy. More
Other Employees Tagged: Eiji Pollard