Ben Blake

Finally financed amount needs to be made more clear was a lot of things added that I was not aware of and would not have purchased if I was asked lot of things added that I was not aware of and would not have purchased if I was asked More

by swilliams3114 Verified Customer Verified Customer

Report | Print

Improved service since visit 6 months ago, easy to make appointment, comfortable waiting area. work done quickly. Like video report of condition of car appointment, comfortable waiting area. work done quickly. Like video report of condition of car More

Report | Print

Great people to do business with very respectful to their customers. Enjoy the experience. Have a great day customers. Enjoy the experience. Have a great day More

by garydowning Verified Customer Verified Customer

Report | Print

I don’t think I got a deal. Numbers on Flash drive does not match, the only work paper I got. I lost a rebate and some of my trade in value. Numbers are skewed to steal th Numbers on Flash drive does not match, the only work paper I got. I lost a rebate and some of my trade in value. Numbers are skewed to steal them. I did not want advantage stuff, but they made up for it in fees. $4572.90? Crazy! Odometer 37180 miles on trade in, was 32,180 miles on page I had to sign? So you are running odometer back 5,000 miles? A serious offense? Car wasn’t delivered day I signed papers. Told come back Monday. Sent home in a loaner that was on empty. Ran out of gas, walked to gas station for container and gas. Other shenanigans like with antennae taken off car before I got it, I saw it on there when Juan took it for gas top off. But not when I took delivery, and trouble getting new one. Nightmare! Worst dealership experiance ever! More

by kathybochow Verified Customer Verified Customer

Report | Print

Great service the sale person was great in helping my daughter. She loves her car daughter. She loves her car More

by D.GOCEK53 Verified Customer Verified Customer

Report | Print

Professional friendly and willingness to meet your needs, listens to your concerns and work towards resolution. listens to your concerns and work towards resolution. More

by ddwinkleman Verified Customer Verified Customer

Report | Print

This has to be the worst dealership I have ever dealt with. First of all, we put down about $2650 for a down payment and it's the month of Christmas. Well, that would have been fine had we still had a ve with. First of all, we put down about $2650 for a down payment and it's the month of Christmas. Well, that would have been fine had we still had a vehicle to drive. My husband had this vehicle a couple of weeks before it left him stranded at work with no way to go. That's the whole reason we got the vehicle in the first place. So now we have no money and no ride. And to make matters even worse, we have called and called and get the run around as to when the vehicle will be fixed. If I could have left ZERO stars, I would have. I have never met so many incompetent people in my life. We are constantly told that our "service manager" is busy with another customer and they are working on resolving the issue. My husband was also told last Thursday to be at the dealership at 8 am and they would have him a "loaner" ride until his is fixed. That was a LIE. He had to wait around all day for me to get off work because of this LIE. Do better. Not just during the transaction, but after you have the customer's money. Service has been HORRIBLE. Scarlett Clifton More

by SJCLIFTON0913 Verified Customer Verified Customer

Report | Print

As always their service Department is great, Easy to get scheduled and very thorough. I was in and out in a reasonable amount of time. Even after at last minute asking for a detail. Everyone is nice as alwa scheduled and very thorough. I was in and out in a reasonable amount of time. Even after at last minute asking for a detail. Everyone is nice as always and very courteous and will to work with me on time frame I needed. More

Report | Print

This is my forth vehicle purchase with this company. I have always been treated with the upmost respect and have not needed to ever feel regreat. I extensively used the service department and always be I have always been treated with the upmost respect and have not needed to ever feel regreat. I extensively used the service department and always been satisfied with what is accomplished. I am a retired mechanic from automotive, truck, busl and aircraft mechanic and have never felt cause to question te professional technicians, and service department supervisors at thhis dealership. More

by JHRASAR Verified Customer Verified Customer

Report | Print

SOLD MY SON AND I A VEHICLE THAT WAS ADVERTISED AT $39,995 FOR A STARTING PRICE OF $52,000 WITH TAXES BEFORE FEES GOT ADDED ON FOR WARRANTIES AND DEALER FEES. WHEN ASKED ABOUT WHY THEY SOLD US A CAR F $39,995 FOR A STARTING PRICE OF $52,000 WITH TAXES BEFORE FEES GOT ADDED ON FOR WARRANTIES AND DEALER FEES. WHEN ASKED ABOUT WHY THEY SOLD US A CAR FOR ALMOST 15,000 DOLLARS OVER THE ADVERTISED PRICE WE GOT TOLD THIS AND THAT GAVE US THE RUN AROUND. FINANCE MANAGER WAS NICE AT FIRST AND THEN BECAME A LITTLE RUDE WITH ME WHEN I WAS INQUIRING ABOUT THE NUMBERS DISCREPANCY. REFUSED TO HELP MY SON GET SWITCHED INTO A BETTER VALUE VEHICLE WITHIN LESS THAN 24 HOURS. FORCED HIM TO TAKING THE VEHICLE THEY SOLD US AND THEN HEARD NOTHING BACK FROM THE DEALERSHIP AFTER BEING TOLD TO EXPECT A CALL FROM THE GM, FINANCE PEOPLE, SALESMAN, MANAGERS. WILL NOT RECOMMEND THIS DEALER TO ANYONE LOOKING FOR A GOOD DEAL AT A DEALERSHIP THAT IS VERY HONEST AND TRANSPARENT WITH YOU. I AM 85 YEARS OF AGE AND NEVER HAVE I EVER BEEN TREATED THIS WAY NOR HAVE I EVER SEEN THIS TYPE OF DEALERSHIP TREATMENT TO ANYONE OF THEIR CUSTOMERS. WATCH OUT DO YOUR HOMEWORK BEFORE YOU GO HERE OR ANY OTHER DEALERSHIPS OUT THERE. More

by Pdb2102 Verified Customer Verified Customer

Report | Print