Ben Becker
Ben Becker at St Cloud Toyota
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Ben Becker

Service Manager

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.9
238 Reviews

Dealership Experience

24 yrs, 5 mos

4.9

238 Reviews

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238 Reviews of Ben Becker

August 04, 2024

Dealership Rating
Employee Rating

xx. Cloud Toyota is a wonderful place to bring your vehicle. They are always accommodating to whatever your situation. I trust what they tell us and will keep bringing my vehicle there for service. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Faber

Aug 05, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 14, 2024

Dealership Rating
Employee Rating

Excellent service department. It is nice to bring in your vehicle and know things will be fixed correctly. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Eikmeier

May 14, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 24, 2024

Dealership Rating
Employee Rating

Alex and Adam did a great job working with us to make sure we were taking care of!! We could not be happier with the service we received from both Alex and Adam!! We have always been impressed with Be More

by JTMEINKE
Recommend Dealer
Yes

Other Employees Tagged: Alex Darsow, Nate Stallings , Adam Haffner

Apr 26, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 12, 2024

Dealership Rating
Employee Rating

The detailing of my car was fantastic! It looks and smells great! Which was definitely a plus after a jar of garlic pickled asparagus had broken and leaked in the back of my highlander. More

by llhechtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Faber

Mar 13, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 03, 2023

Dealership Rating
Employee Rating

The service manager Ben Becker went above and beyond in working with the insurance company to get us our money for replacing the transmission in our 2016 truck we purchased from The Toyota dealership less More

by JTMEINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 28, 2023

Dealership Rating
Employee Rating

I brought my car in to be detailed and it looks like it's brand new! After my 4 grandchildren had been in it for weeks, it definitely needed it! More

by llhechtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Faber

Sep 29, 2023

St Cloud Toyota responded

Thank you for the wonderful review. We appreciate having you as a customer!

September 22, 2023

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Employee Rating

Exceptional service department that will go above and beyond the service departments of other dealerships that I have dealt with. More

by Sarge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

St Cloud Toyota responded

Thank you for the wonderful review! We appreciate having you as a customer.

September 07, 2023

Dealership Rating
Employee Rating

Had my Rav 4 in 3 times for a leaky a/c. On the 3rd try to repair the a/c the technician left the a/c drain hose on the inside of the car. This in turn flooded the inside of the vehicle. More

by bjmmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Eikmeier

Sep 08, 2023

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

Sep 12, 2023

bjmmg responded

I called Ben Becker back on 9/9/23 to discuss my review. He had his phone on “do not disturb” so I left a voice mail and a number so he can call me back. I have not heard back from Ben yet at this point. I am still open to discussing my situation. It is unfortunate that I have to keep leaving these reviews to get a response.

July 13, 2023

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Had my vehicle serviced here. Usually it's pretty busy, but yesterday I was able to get in and out in about an hour. Ben was awesome! He helped get me checked out quickly and expl More

by Aimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

June 13, 2023

Dealership Rating
Employee Rating

Ben is always very friendly and helpful. Even though he is usually super busy, he always makes you feel like the ONLY customer that needs help in the building! One of the things that I rea More

by jillherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

St Cloud Toyota responded

Thank you so much for the great review! We appreciate having you as a customer.

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