Bedell Corey

I have been working with Bedell Corey on the possibility of buying a New Ford Edge. We came to agreeable terms so we submitted an online credit application. Got approved and spoke with Missy Meacham about e of buying a New Ford Edge. We came to agreeable terms so we submitted an online credit application. Got approved and spoke with Missy Meacham about everything. The rate was higher than I wanted to be and then when talking about extended warranties, service plans and gap I stated I didn’t want any of those in which she copped an attitude saying “we’ll just have to agree to disagree” which in every way shape and form is not respectful to a customer. After speaking more about it with the better half we decided to wait. When letting Bedell know she recommended the explorer because it has 3.9 for 72 month she also recommended the retired red loaner. Great we’ll do that. We are then approved. Go to do e-signing and looking at the first contract was 84 months and 5.9. No that’s not what we agreed upon. We didn’t sign. We then today 11/11/24 got the updated contract after reading it I noticed it had gap insurance on it. At no point did I speak to Missy about wanting this and previously on the Edge was adamant I didn’t want it. I reached out to Bedell and her response was “ You have to have the gap insurance and that’s the gap waiver from Ford. That’s how we got to that tier approval” this practice is completely illegal. And I let her know that. I then received this message “ OK, I just tried to call you to explain what she said to me it’s just much easier to talk it, but here we go…it was submitted with that to get the rate because of all of the minus equity but since we already have the approval for it, Ford can’t take back the approval, just learned something new, but if it was not submitted with that to begin with, it would not have been approved at that rate so she’s going to lunch as soon as she comes back she’ll redo the paperwork get it on over to you and you’ll be good to go. As soon as I get that back and you call in the down payment I can reach out to Drivers to see when they’re available to schedule everything with you.” So please read your contracts and know your Ohio More

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Bedell and Austin went out of their way to be extra helpful in dealing with a new vehicle that I had purchased elsewhere, but needed some recalls taken care of. I highly recommend them and will be usin helpful in dealing with a new vehicle that I had purchased elsewhere, but needed some recalls taken care of. I highly recommend them and will be using them for my next vehicle purchase. More

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Great fast and accurrate service. Very prompt and curtuous. I would recommend their sales and service to anyone. Thanks Very prompt and curtuous. I would recommend their sales and service to anyone. Thanks More

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Absolutely an awesome group of people, what a great selection of vehicles. Great job!! I highly recommend this dealership for all your needs ! selection of vehicles. Great job!! I highly recommend this dealership for all your needs ! More

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Bedell was so knowledgeable and very professional. I would highly recommend seeking her out with all your auto needs. I would highly recommend seeking her out with all your auto needs. More

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Bought my Explorer ST from Valley Ford and the process was simple, quick, and easy. Addressed all my questions with detailed answers. I had a trade in and ZPlan and that process was simple and easy. C was simple, quick, and easy. Addressed all my questions with detailed answers. I had a trade in and ZPlan and that process was simple and easy. Couple months after I bought it I had a recall notice and a service issue. Took it to the dealership with no prior appointment set and the service manager and the gals in the office all were very polite and super helpful. The communicated with me via text throughout the process which was great and didn’t leave me wondering what was going on. Fixed the issues and got my vehicle back to me as quickly as they could. What could have been a rough process after only 7k miles turned out to be painlessly simple because of the folks working there. In the market for a new car or need service on your existing vehicle? Valley Ford won’t let you down and will take great care of you. More

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We came in looking for a specific vehicle and Valley was the only dealership that had one in stock. No high pressure sales. Every step of the process was easy and comfortable. the only dealership that had one in stock. No high pressure sales. Every step of the process was easy and comfortable. More

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Valley Ford has always been my destination for my automotive purchases over the past ten years! automotive purchases over the past ten years! More

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Excellent service and follow up with exception speed. I would recommend this ford dealer for both service and new car sales I would recommend this ford dealer for both service and new car sales More

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As a first time car buyer, Randy and Jason were very helpful! Great and fast customer service! helpful! Great and fast customer service! More

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