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Becky Aboswielem
Becky Aboswielem at Rizza Cadillac Buick GMC
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Becky Aboswielem

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.8
601 Reviews
4.8

601 Reviews

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601 Reviews of Becky Aboswielem

November 28, 2024

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Employee Rating

Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars. More

by lousuffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Jim Monahan, JIM LAAS

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Dec 03, 2024

Rizza Cadillac Buick GMC responded

Thank you for your feedback! I truly appreciate your kind words about the service experience at Rizza Buick GMC. I strive to provide excellent service and value to our customers. I'm glad to hear that you consistently have a good experience with us. I look forward to seeing you again for your next service needs! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

September 22, 2024

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Employee Rating

Service that was provided was not what I was used to. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. More

by carolyn.thomas921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Howard, Jim Monahan, JIM LAAS

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Sep 24, 2024

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. I understand your concerns about the service you received at Rizza Buick GMC and appreciate your feedback. I strive to provide high-quality service to all our customers, and it’s clear we fell short in your case. If you would be willing, I encourage you to contact me directly so I can address this matter and work towards a solution. Your feedback is valuable to me, and I hope to have the opportunity to improve your experience. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

March 01, 2024

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Employee Rating

they do not honor dealer incentives and discounts, finance person is shady and manipulative...service department is excellent,,, More

by GARDLEY344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bert Dutcher, Brian James, Ryan Baker

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Mar 04, 2024

Rizza Cadillac Buick GMC responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

August 26, 2023

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Employee Rating

Everytime I visit I receive excellent customer service. Fast service as well. Never any issues. More

by KRISTY.BLAKEMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher, John Howard, Jim Monahan, Brian James, JIM LAAS , Mike Lorenzo

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Aug 29, 2023

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 23, 2023

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Employee Rating

Abilityv to listen to customer concerns. Was very pleased with John Howard otofesdionalism... Will refer others More

by jtarmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Jim Monahan

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Aug 25, 2023

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 21, 2023

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Employee Rating

I received excellent service. John addressed my concerns and informed me of other service suggested for my vehicle. John is very polite, personable, an asset to the service depar More

by JOYCEJONES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Aug 23, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything John does for Rizza Cadillac Buick GMC and our customers. Hope to see you again soon! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 20, 2023

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Employee Rating

I had an appointment. Arrived on time for service and was waiting for the car. Oil change, tire rotatation, change air filters and I had the ozone service added. For som More

by sladewig
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: JIM LAAS

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Aug 23, 2023

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. At Rizza Buick GMC Cadillac, we use feedback like yours to help us improve our processes as we strive to provide all our guests with outstanding service. If you would like to discuss your visit with me further, you’re welcome to contact me any time at your convenience. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 16, 2023

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Employee Rating

The service rep was very courteous and efficient. .the waiting area was very comfortable and clean. More

by bchinn8637
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Jim Monahan, JIM LAAS

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Aug 18, 2023

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 15, 2023

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Employee Rating

Awesome customer service and got my services done quickly and completely. They even brought my car back to me at my house More

by MARYBETHSEXTON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carli

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Aug 17, 2023

Rizza Cadillac Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 15, 2023

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Employee Rating

Great service and staff at Rizza upon every visit. Will definitely recommend this dealership to others. More

by RESQME5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2023

Rizza Cadillac Buick GMC responded

I cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

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