Becka Stern | Page 43

Daniel was such a great person to work with. Zero pressure, totally patient with questions, and willing to review options over and over. He spent a lot of time with my 80+ mother explaining how Zero pressure, totally patient with questions, and willing to review options over and over. He spent a lot of time with my 80+ mother explaining how the technology in the car worked. He kept it light and fun. The whole experience felt like he was part of our family. He cares about the people he works with, it’s not just a sale. More

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Our experience was very straight forward and our needs were met with professionalism and courteousness! were met with professionalism and courteousness! More

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We had been looking for a new car for sometime. We kept striking out on the make and model we wanted at other dealerships. Becca called letting us know they had one on site. She gave us the inf We kept striking out on the make and model we wanted at other dealerships. Becca called letting us know they had one on site. She gave us the info we needed to get there right away and start the buying process. She walked us through every step and we drove off with the new car we needed. We are very thankful for her work on this. More

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Daniel Yu: answered questions after hours, got all paperwork done smoothly. GladToy: got us our car in about 5 weeks! Smooth & painlessly Great job! paperwork done smoothly. GladToy: got us our car in about 5 weeks! Smooth & painlessly Great job! More

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My experience was smooth and exciting. It was my first time at a dealership and I believe I got lucky with a good communicator/ sales lady. It was my first time at a dealership and I believe I got lucky with a good communicator/ sales lady. More

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Gladstone Toyota came through! The staff were friendly and professional. Our salesperson, Becka, was wonderful! These are unusual times when it comes to buying a new car, so good The staff were friendly and professional. Our salesperson, Becka, was wonderful! These are unusual times when it comes to buying a new car, so good communication and trust that your salesperson is going to keep you in the loop is essential. Becka’s communication with us throughout the buying process was excellent. She really took care of us. More

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Becka was very helpful in keeping me up-to-date on the status of my car. While there was a recent policy change to no longer accept cards for full payments, she made sure to find a way to help make sure I status of my car. While there was a recent policy change to no longer accept cards for full payments, she made sure to find a way to help make sure I could leave with the car and keep my status of paying in full using a backup contract. Communication was through methods within my comfort zone and I was not forced to talk terms over phone calls that could not be easily documented from the customer side. While waiting on us to finish paperwork, she also made sure other customers were taken care of, even making sure they had no other questions before leaving. Overall very professional and helpful. More

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Becka went above and beyond answering all my questions and keeping me updated during the entire process. She was great! and keeping me updated during the entire process. She was great! More

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The team was friendly, professional, and extremely helpful. Totally recommend and will be back for future purchases! helpful. Totally recommend and will be back for future purchases! More

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Becka was awesome! I would definitely come back to purchase another from her! Very pleased with my experience there! I would definitely come back to purchase another from her! Very pleased with my experience there! More

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