Bashkim Bajraktari

Lots of just waiting around during the sales process. Every time we asked a question the sales person went off for 10 or 15 minutes leaving us alone on the sales floor. The car, which was arrived 2 1/2 Every time we asked a question the sales person went off for 10 or 15 minutes leaving us alone on the sales floor. The car, which was arrived 2 1/2 weeks later than we were told, and we were told every time we called it was coming in the next few days. When the car finally arrived on a Friday, I was asked if I could come in Saturday to pick it up, and I could not, but said I could on the following Monday. Matt, the sales manager, said he would have the car charged, gassed and cleanded up for me when I arrive on Monday when I come at 9:30. I got there at 9:45 and the car was not ready for pickup when promised. It had not been cleaned, or gassed up yet. I Had to wait over an hour for this to happen and to see it for the first time, which meant we had to just sit for that time. The fact that the car was not ready when I arrived was extremely disappointed after having to wait an extra almost 3 weeks for the car at that point and being told it would be ready when I arrived by the sales manager! More

by pkabend Verified Customer Verified Customer

Report | Print

Anthony was exceptional great and went above and beyond. His customer service was extremely good. He took care of us and made sure we were satisfied and got what we needed. His customer service was extremely good. He took care of us and made sure we were satisfied and got what we needed. More

by Mavis.Ofori1979 Verified Customer Verified Customer

Report | Print

I first met BB outside he brought me in and was amazing. The entire staff was great and the experience was fantastic. I will recommend Westborough Toyota to everyone I know. The entire staff was great and the experience was fantastic. I will recommend Westborough Toyota to everyone I know. More

by bc_lt Verified Customer Verified Customer

Report | Print

I enjoyed my experienceYou had a very professional sales persons detail and shopped in an excellent job and the rest whatever and I would like to thank your sales manager Gregg job and DJ also thank you persons detail and shopped in an excellent job and the rest whatever and I would like to thank your sales manager Gregg job and DJ also thank you More

by jbell5873 Verified Customer Verified Customer

Report | Print

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience at Westboro Toyota! I recently purchased a 2025 Toyota Sequoia from Westboro Toyota, and the entire process was fantastic. The team went above and beyond to ensure I I recently purchased a 2025 Toyota Sequoia from Westboro Toyota, and the entire process was fantastic. The team went above and beyond to ensure I got the perfect vehicle, and I couldn’t be more pleased. Max, my salesman, was incredibly helpful—patient, knowledgeable, and genuinely committed to finding the right fit for me. BB, the Swap Manager, did an amazing job locating the exact Sequoia I wanted, making the process seamless. Tony, the sales manager, was great to work with, ensuring everything went smoothly and fairly. And Lenny, the finance manager, made the paperwork easy to understand while securing the best financing options available. From start to finish, the Westboro Toyota team made this the best car-buying experience I’ve had. I highly recommend them to anyone looking for a new vehicle. Huge thanks to Max, BB, Tony, and Lenny for making it all happen! More

by Dan F Verified Customer Verified Customer

Report | Print

My experience was overall positive. Everyone that we dealt with was responsive, knowledgeable and courteous. Everyone that we dealt with was responsive, knowledgeable and courteous. More

by lbgotfam Verified Customer Verified Customer

Report | Print

Very friendly and timely service. Many people chipped in. Very happy with my experience there. Many people chipped in. Very happy with my experience there. More

by bowesgk Verified Customer Verified Customer

Report | Print

On time, particular, communicative and pleasant. Easy to deal with. Bebe always stops by to say hello. Easy to deal with. Bebe always stops by to say hello. More

by KHDEVERICKS Verified Customer Verified Customer

Report | Print

Very helpful Professional and patient Made my time useful and explained all I asked about useful and explained all I asked about More

by nnamccarty Verified Customer Verified Customer

Report | Print

Very professional and fum environment at this location in Westboro, MA. Highly recommended to anyone looking for a good deal on a Toyota. Westboro, MA. Highly recommended to anyone looking for a good deal on a Toyota. More

by kristikote95 Verified Customer Verified Customer

Report | Print