Basel Abbas

I had an amazing experience at Mercedes. Best dealership I've been too- everyone I worked with was amazing and kind to not only me but my family as well. I've never bought used before but th Best dealership I've been too- everyone I worked with was amazing and kind to not only me but my family as well. I've never bought used before but they made it seamless. They never intimidated me or made me feel uncomfortable (something other places have). My dream car used to be something else but I'm driving it right now. I'm SO happy. More

Report | Print

I first spoke with Clyde Rodriguez and made the appointment. He was double booked when I arrived and referred me to Basel. The whole experience was absolutely wonderful from start to finish. Thank appointment. He was double booked when I arrived and referred me to Basel. The whole experience was absolutely wonderful from start to finish. Thank you More

Report | Print

Basel was AWESOME! He made the process super easy and was very informative and gave me a hassle-free experience. I flew from Houston to Dallas and everything was a bree He made the process super easy and was very informative and gave me a hassle-free experience. I flew from Houston to Dallas and everything was a breeze. 10/10!! More

Report | Print

Basel was the best great customer service would recommend him to any one thanks Again him to any one thanks Again More

Report | Print

Basel and Clyde were amazing to work with! I’ve never experienced service on this level from any other Mercedes dealership. We are hooked! I’ve never experienced service on this level from any other Mercedes dealership. We are hooked! More

Report | Print

Basel and Avondale earned our trust and business through courtesy, collaboration, and commitment to our satisfaction. courtesy, collaboration, and commitment to our satisfaction. More

Report | Print

Given a vehicle is often the second-largest purchase in a person’s life, trust and transparency are major factors when it comes time for prospective car buyers to shop for and purchase a car. Basel Abbas person’s life, trust and transparency are major factors when it comes time for prospective car buyers to shop for and purchase a car. Basel Abbas ticked all the boxes mentioned above and provided me with a VIP customer experience. After we discussed my desired vehicles, options, budget, he immediately got to work and presented me with multiple options. Not only was he prompt in getting the vehicle I had selected to the front of the building, but spent a considerable amount of time in go through all the features of the vehicle from how to use MBUX infotainment, cluster panel. While taking the vehicle for a test derive, he used this time to explain other features, such as drive modes, etc and after we returned to the dealership, he then explored how park assist work and then put in action. If you want to a pleasant and satisfactory car-buying experience that is second to none, then Basel is the Man. P.S. I am a repeat Mercedes Benz customer and I'm planning to purchase other cars, one for my wife and another for my son. Najib El Otmani More

Report | Print

I never leave reviews but Grapevine MB and Basel in particular went above and beyond to make my car purchase experience everything it should be: informative, smooth and enjoyable! I was so impressed! T particular went above and beyond to make my car purchase experience everything it should be: informative, smooth and enjoyable! I was so impressed! Top notch. More

Report | Print

I recently purchased an AMG GLE 53 Coupe from Basel, and I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part of our family. His warmth, professionalism, and dedication to his clients go far beyond expectations. Basel took the time to understand my needs, answered every question with care, and ensured the process was seamless and stress-free. He treats his customers like family, and his genuine approach makes such a difference. I’m forever grateful for the way he went above and beyond for both me and my mom. If you’re looking for a trusted professional who truly puts his heart into what he does, Basel is the person to see. Thank you, Basel, for making this such a special experience for our family More

Report | Print

Basel is unmatched in his gifts with people! He arrived at a deal in 15 minutes and made the experience truly a Christmas miracle! Unbelievable experience! He arrived at a deal in 15 minutes and made the experience truly a Christmas miracle! Unbelievable experience! More

Report | Print