Barry Williams
Barry Williams at Heritage Mazda Towson
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Barry Williams

Service Manager

Heritage Mazda Towson

1630 York Road
Lutherville, MD 21093

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4.4
9 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

37 yrs, 3 mos

4.4

9 Reviews

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9 Reviews of Barry Williams

March 20, 2024

Dealership Rating
Employee Rating

He is a liar and a cheat. He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do More

by Pissed off
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 01, 2024

Dealership Rating
Employee Rating

They have the best customer service reps and I would recommend anyone there for service. More

by keysha_patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kashae Porter, Paris Tato, Dean Marino, Asha Queen

Mar 04, 2024

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2024

Dealership Rating
Employee Rating

Barry and the team of Service Advisors are always professional, courteous, and helpful. He is extremely responsive and goes out of his way to provide excellent customer service, ensuring satisfaction More

by kjohlitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2023

Dealership Rating
Employee Rating

They always dealt with any problem I had in a timely manner. I appreciated their quick response time too. More

by pyeager1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Heritage Mazda Towson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2023

Dealership Rating
Employee Rating

Staff was very friendly. My vehicle was serviced and back to me in good time. More

by russjohns2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2023

Heritage Mazda Towson responded

Hix, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2023

Dealership Rating
Employee Rating

Best for service and best for sales! Friendly, professional and very customer service focused. Just purchased my second from this dealership and salesperson, it won't be my last! No pre More

by tinamarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Price , Corey Davis, Scott Feinstein, Paris Tato

Feb 28, 2023

Heritage Mazda Towson responded

Hi Tinamarie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2023

Dealership Rating
Employee Rating

Great buying experience, pricing was easy and what we'd agreed upon online. Keith was very helpful and was the first dealer to actually go on a test drive with me to show me the car. People at other deal More

by Luca Estinto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: keith jones, Paris Tato

Jan 30, 2023

Heritage Mazda Towson responded

Hi Luca, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2023

Dealership Rating
Employee Rating

My experience at this dealership was excellent. I had no issues buying my mew car. More

by Kerrington Banks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Davis, Kashae Porter, Paris Tato

Jan 05, 2023

Heritage Mazda Towson responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2022

Dealership Rating
Employee Rating

Heritage Mazda is one of the best dealerships I’ve experienced. Staff members are knowledgeable, straightforward, friendly, and professional. That has been the case in both the sales and service depar More

by RickO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Price

May 06, 2022

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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