Barry Morris

I'd rate this lower if it was possible, but here's a review of my experience at Ray Skillman Mazda West and the utter arrogance, deceit and carelessness displayed by Barry Morris, the Sales Manager, and review of my experience at Ray Skillman Mazda West and the utter arrogance, deceit and carelessness displayed by Barry Morris, the Sales Manager, and Stephanie Caputo, Sales and Leasing Service. On 10th August 2024, I, entered the premises of Ray Skillman Mazda West. Once there, I was interested in knowing an approximate price of a few vehicles and was consulting with one of their sales agents, Ms. Stephanie Caputo. I clearly told Ms. Caputo that I was not looking to purchase/lease a vehicle on 10th August repeatedly. I told her repeatedly that my timeline to lease a vehicle was more than 20 days at least, however I was only interested in inquiring about the vehicles there and wanted to know an estimate of the prices I would be paying. Ms. Caputo insisted that I would need to provide my social security number and complete paperwork to even know estimated prices. When I was reluctant to provide these details, she insisted that this would only cause a soft inquiry and not a hard inquiry on my profile. I confirmed with her repeatedly, and she insisted that it would only be a soft inquiry. She also asked me to provide my social security details on a form, and I questioned her again if this was necessary or if I can provide them directly to the finance manager without adding them on paper, and she again insisted that I write my social security number there. Reluctantly, I provided my details after I was told yet again that this would only be a soft inquiry. I was then introduced to the manager, Barry Morris who told me they ran a check and I got notifications on my phone, that a hard inquiry had taken place on my credit report. I was taken aback by this, and was informed rather callously that this was a hard inquiry. Ms. Caputo mentioned that she was new at the dealership and was not aware that this was going to be a hard inquiry and apologized multiple times. The manager, Mr. Morris however was nonchalant and refused to take any accountability. I asked them to provide me with a letter to dispute this inquiry and they provided me with the letter on 12th August 2024, however this letter fails to mention Ms. Caputo’s error in providing the right information, and the clear lack of communication between Ms. Caputo and Mr. Morris. When I asked Mr. Morris about this, he said this is hearsay and I will not agree to what Ms. Caputo mentioned. I would stay away from this unscrupulous business. They have no ethics and refuse to take accountability of their mistakes. More

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this is my fourth car that I bought from RAY SKILLMAN the Mazda westside dealership starting from my salesman to everyone that assist was the best care i ever received. Mazda westside dealership starting from my salesman to everyone that assist was the best care i ever received. More

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The Westside Hyundai has a Great team of people to work with that will take care of you and all your vehicles needs. with that will take care of you and all your vehicles needs. More

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The service people are as nice as you can get. I feel like I can trust them and they are so accommodating and always cheerful. I feel like I can trust them and they are so accommodating and always cheerful. More

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Fast and friendly services. Very personal and caring. Worked hard for me to get me into a vehicle. Worked hard for me to get me into a vehicle. More

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The staff were super nice. They where very accommodating to me and my time frame. I never felt rushed and they made my buying experience very pleasent! to me and my time frame. I never felt rushed and they made my buying experience very pleasent! More

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It took us about six weeks from the time we decided to buy a car to actually making the purchase. We worked with Barry at the Mazda store and he was very helpful. buy a car to actually making the purchase. We worked with Barry at the Mazda store and he was very helpful. More

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I have shopped at Ray Skillman Westside Kia for the past 5 years. Shopped them for my third new vehicle and like the Hyundai Sonata this time better. Kia didn’t miss a beat and worked directly with me and S 5 years. Shopped them for my third new vehicle and like the Hyundai Sonata this time better. Kia didn’t miss a beat and worked directly with me and Skillman Hyundai to make it happen, going so far as to facilitate the sale and personally introduce me to the staff. My sales folks have always been good but Jake particularly went well out of his way to make my experience a good one. They really have earned a customer for life. More

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I felt very welcomed. Keenan was great. He helped me a lot and was very respectful. He also gave me multiple options and thoroughly explained things. I never felt pressured Keenan was great. He helped me a lot and was very respectful. He also gave me multiple options and thoroughly explained things. I never felt pressured and I also liked how he would email and ask if I had any questions. More

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Love the cookies and the cars I look at. The service was out of this world and every body was nice to me. You got my business from here on out. SMILE WITH JOY The service was out of this world and every body was nice to me. You got my business from here on out. SMILE WITH JOY More

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