Barry Hampton | Page 2

Lynn Layton Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience at Lynn Layton Chevrolet. We're proud of our team members, Jeff Rippen and Jeff Layton, for providing professional service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 25 years and are thrilled to hear how happy you are with your Chevrolet Tahoe. At Lynn Layton Chevrolet, we strive to provide the best service and quality vehicles. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Jen! We're thrilled to hear that you had a great service experience with us at Lynn Layton Chevrolet. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet responded

Hello Michelle, I have looked into your issue with our dealership and apologize for not being able to meet your needs to your satisfaction. Your vehicle was sitting outside of the service fence because of the transmission being inoperable. Our technician diagnosed your vehicle and ordered a valve body for the transmission. We were hoping to receive the part quickly and move your Tahoe from where it was dropped off straight into the shop, unfortunately the part did not come in before you decided to trade the vehicle. As for a loaner car we only have a certain amount of courtesy transportation vehicles available and did not have one at the time your vehicle was at our dealership. That being said, since your vehicle was still under warranty. GM warranty will pay for a rental vehicle and that option should have been presented to you. That is definitely something we will address with our staff. Again I apologize for your poor experience at our dealership and hope that we have the chance to earn back your business in the future. Jeremy Fields

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Shane. We understand that having unresolved issues with your vehicle for four months is incredibly frustrating. At Lynn Layton Chevrolet, we strive to maintain open lines of communication and provide quality service, and it appears we have not met your expectations in this instance. We encourage you to reach out to us directly so we can address your concerns and work towards a solution. Your feedback is invaluable, and we appreciate you taking the time to share it. Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you are satisfied with the service and sales at Lynn Layton Chevrolet. Your recommendation means a lot to us, and we look forward to assisting you and your friends with any future vehicle needs. Come see us again soon! Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet responded

Thank you for your positive feedback, Caroline! We're thrilled to hear that you had a great experience with our team at Lynn Layton Chevrolet and that our communication and efficiency met your expectations. We appreciate your loyalty and look forward to serving you and your vehicle again in the future! Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you love buying your vehicles from Lynn Layton Chevrolet and appreciate the excellent customer service you receive. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your kind words about the great service and friendly technicians at Lynn Layton Chevrolet. We're thrilled to hear that your vehicle was serviced quickly and that you received updates throughout the process. We look forward to seeing you again for your future service needs! Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you found our team at Lynn Layton Chevrolet to be nice and helpful. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team