Barry Burns
Barry Burns at Med Center Mazda
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Barry Burns

Service Manager

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.8
405 Reviews

Dealership Experience

2 yrs, 10 mos

4.8

405 Reviews

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405 Reviews of Barry Burns

February 15, 2025

Dealership Rating
Employee Rating

They worked very hard to make sure I was completely satisfied. Kept on contact about the status of my truck and when it would be ready. More

by jreedy13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

February 12, 2025

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Everyone i always so pleasant n friendly. I feel confident that my car i taken care of with care. More

by mullinsandrea03
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs , Will

February 12, 2025

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It’s always prompt and efficient service whenever I go. The techs are always very friendly More

by klightner91
Service Price Transparency
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Recommend Dealer
Yes
Feb 13, 2025

Med Center Mazda responded

Thanks! We’re thrilled to hear you’ve had such positive experiences with our team. Providing prompt, efficient service with a friendly touch is what we strive for. We look forward to seeing you again soon!

February 12, 2025

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My car was severely scratched after an oil change and they will not fix it More

by mwjw1207
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: James Hobbs

Feb 13, 2025

Med Center Mazda responded

Hi, We’re very sorry to hear about your experience and understand how frustrating it must be to discover scratches on your vehicle after service. We would love the opportunity to discuss this further and review any available details to see how we can assist you. Please reach out to our GM, Chris Martin, at cmartin@medcentermazda.com, and we will do our best to find a resolution. Your satisfaction is important to us, and we appreciate the chance to make things right.

Feb 13, 2025

mwjw1207 responded

Hi Mr Martin.This is Maurice Wilson.When I was at your dealership on 02/07/2025 for our first service on our new Mazda3 Hatchback I noticed deep scratches on the front bumper that wasn’t there prior. I washed the car the day before and it still looked like new.If possible I would like to get it back looking that way.Thank you

February 08, 2025

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Very friendly,helpful and considerate. I was expecting a long waiting period, but didn’t have to wait very long, during this time various snacks were available! More

by lindapair
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

January 31, 2025

Dealership Rating
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Service was prompt and completed in one visit. Car was returned with exterior glass surfaces having been cleaned. More

by chuckbennick
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

January 30, 2025

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In and out on time. Provided all aspects of findingson inspections made during vidit. Very informative. More

by BJAY233
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Recommend Dealer
Yes

January 29, 2025

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Employee Rating

The service techs were great — I could actually see & hear their recommendations in the video, which is not like my previous dealership experience in another state. The team was a little behind when More

by rebecca.propes
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

January 29, 2025

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As always excellent and professional service, I know my vehicle is in good hands, dj, James, Cindy are awesome! And love the techs inspection video very insightful! More

by racej12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

January 27, 2025

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Med Center Mazda has always given me outstanding service anytime that I have had any service work done. More

by RUDOLPHMAJOR5
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Recommend Dealer
Yes
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