Badges Faraj

I went in to look at a used Mustang Mach-E that was a Ford buyback. I wasn’t sure I wanted to move forward but Dean and the managers were extremely knowledgeable and transparent and helped me understand Ford buyback. I wasn’t sure I wanted to move forward but Dean and the managers were extremely knowledgeable and transparent and helped me understand what happened, how they fixed it, and what my risks were, making me comfortable with the situation. Everything was smooth, Dean knew everything I could ask him and worked out a fair deal for me, then took extra time to help me set the car up. More

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Had a great experience purchasing a new Explorer ST at Fair Oak Ford! We worked with Dean Khater in the past and he was even more amazing to work with this time around. Very knowledgeable, super friendl Fair Oak Ford! We worked with Dean Khater in the past and he was even more amazing to work with this time around. Very knowledgeable, super friendly, and all around a great guy! More

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Salesmen were attentive and helpful. They listened to what we were looking for and worked with us to find a vehicle. They listened to what we were looking for and worked with us to find a vehicle. More

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Very helpful, honest, and every staff member was wonderful. The sales manager had outstanding customer service and sales expertise. Anthony had a friendly and caring approach which made buying our v wonderful. The sales manager had outstanding customer service and sales expertise. Anthony had a friendly and caring approach which made buying our vehicle process easy for us. He was a great car salesman and would definitely recommend him to friends and family. Bob is the customer relations manager, he has also been super helpful throughout the process. We would definitely come back here and buy our future Fords! Thank you Fair Oaks! More

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The process was quick and easy. We were very happy with the experience and I’m very happy with my vehicle. We were very happy with the experience and I’m very happy with my vehicle. More

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The dealership and salesperson Alyssa were awesome. I was greeted the moment I entered the dealership. Everyone were professional and polite. This made my experience an amazing one! I highly recommend I was greeted the moment I entered the dealership. Everyone were professional and polite. This made my experience an amazing one! I highly recommend this dealership to purchase a vehicle from. More

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They were very knowledgeable and attentive to our questions and concerns. I would highly recommend them to friends and family questions and concerns. I would highly recommend them to friends and family More

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Erik was extremely helpful! He provided excellent service and was very attentive throughout the process! He provided excellent service and was very attentive throughout the process! More

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We worked with Niko Gofron on our purchase and would recommend you do the same. I started the purchase process through the dealership's on-line purchase and financing tools. The internet sales team tea recommend you do the same. I started the purchase process through the dealership's on-line purchase and financing tools. The internet sales team team contacted me first thing the next morning and answered some basic questions, and set up an appointment at the dealership, When I got to the dealership Niko met me at the door, answered additional questions associated with the vehicle I chose, and hosted a quick test drive. As Niko went through the basic vehicle paperwork, and assisted with setting up Ford Pass, the finance team finalized the financing, the sales agreements, and trade-in paperwork. Badges walked us through the paperwork and answered a couple of outstanding pricing questions. Overall a fairly quick and trouble-free process. In addition, after the sale Niko has followed up to address any further questions related to the Bronco Sport. I would recommend using the dealership's on-line tools as it sets up the basic information needed to complete the paperwork and does streamline the process. The third vehicle we have bought at Fair Oak Ford. Regards, G. Brown More

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Rich was outstanding to work with. Would recommended him to anyone looking to purchase a car. Made the whole process go smoothly! Would recommended him to anyone looking to purchase a car. Made the whole process go smoothly! More

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