BJ Diloy
BJ Diloy at Countryside Nissan
Refer Me

BJ Diloy

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

Contact Me
4.7
189 Reviews
4.7

189 Reviews

Write a Review

189 Reviews of BJ Diloy

December 31, 2024

Dealership Rating
Employee Rating

We love the team at Countryside Nissan. Our family has been with them over many years and with several cars. More

by HOUSEOPOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Jan 02, 2025

Countryside Nissan responded

Thank you, HOUSEOPOWER! We love your continued support and appreciate your kind words!

December 30, 2024

Dealership Rating
Employee Rating

Service was done in a reasonable time frame, BJ kept the price affordable. My last visit I had the other tie rod replaced. If possible, I would like to have the same technician work on my vehicle. Thanks More

by shooptennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Dec 30, 2024

Countryside Nissan responded

Thank you, shooptennis! We appreciate your 5 STAR rating and review.

December 27, 2024

Dealership Rating
Employee Rating

They ask questions and heard all my concerns. They made sure I was getting the best serves. More

by jimenez-ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland

Dec 28, 2024

Countryside Nissan responded

Thank you, jimenez-ortiz! We appreciate that you took the time to share about your experience!

Dec 29, 2024

Countryside Nissan responded

Thank you, jimenez-ortiz! We appreciate that you took the time to share about your experience!

December 25, 2024

Dealership Rating
Employee Rating

I called to schedule an appointment on Saturday 12/21/24 at 9am. I was told there were no available appointments for this day. The woman who answered the phone proceeded to offer me an appointment for the n More

by mccalistermichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cinthya Bautista

Dec 26, 2024

Countryside Nissan responded

mccalestermichelle, we're sorry that there was a disconnect between our online scheduling system and the instore calendar. As you'd imagine the person accepting the phone calls doesn't decide if we have room for the day, they are responding to the direction from the service team. Often when the 'walk-in' traffic exceeds the 'scheduled' traffic we can have a difference in the available slots for the day. We used to book heavy and then people complained that we were too slow. In any case we are very sorry that you are unhappy and hope you will give us another chance to earn your business.

Dec 27, 2024

Countryside Nissan responded

mccalestermichelle, we're sorry that there was a disconnect between our online scheduling system and the instore calendar. As you'd imagine the person accepting the phone calls doesn't decide if we have room for the day, they are responding to the direction from the service team. Often when the 'walk-in' traffic exceeds the 'scheduled' traffic we can have a difference in the available slots for the day. We used to book heavy and then people complained that we were too slow. In any case we are very sorry that you are unhappy and hope you will give us another chance to earn your business.

December 25, 2024

Dealership Rating
Employee Rating

ALways received excellent service, they kept me informed every step of the way. Job was completed in less time than promised! More

by atrilla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Countryside Nissan responded

Thank you, atrilla1!! We are so pleased to know everything went well!!

December 23, 2024

Dealership Rating
Employee Rating

Efficient and careful service. BJ does a very nice job. It is annoying to have to give 15 words. More

by lesliesemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Countryside Nissan responded

lesliesemail, Enough said. THANK YOU!

December 23, 2024

Dealership Rating
Employee Rating

Always fast, friendly service. Never have to wait. Video clip of what the tech serviced is nice. More

by Todd S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Countryside Nissan responded

Thank you, Todd S. The videos are very popular and we're happy you had a good experience!

Dec 27, 2024

Countryside Nissan responded

Thank you, atrilla1!! We are so pleased to know everything went well!!

December 20, 2024

Dealership Rating
Employee Rating

It was great to be reminded of the free oil change I had left when I purchased my vehicle. Thank you for the reminder so that I didn’t miss out!! More

by kica170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Dec 21, 2024

Countryside Nissan responded

Thank you, kica170! We appreciate your business and your nice review!

December 18, 2024

Dealership Rating
Employee Rating

Nice people to do business with and very helpful. Complimentary food items for you to enjoy More

by tonyaiad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Dec 19, 2024

Countryside Nissan responded

Thank you, tonyaiad1! We appreciate your kind words and 5 STAR rating!!

December 14, 2024

Dealership Rating
Employee Rating

Great customer service. My car was ready when promised. Car wash was great as well More

by N/A
Recommend Dealer
Yes
Dec 16, 2024

Countryside Nissan responded

Thank you! We appreciate that you took the time to share this wonderful 5 STAR rating and review!

1
...

Dealership Inventory (249 Vehicles)

new 2025 Nissan Rogue car, priced at $36,065
2025 Nissan Rogue
new
Baja Storm Metallic exterior
CVT
All-wheel Drive
new 2025 Nissan Sentra car, priced at $23,899
2025 Nissan Sentra
new
Aspen White Tricoat exterior
CVT
Front-wheel Drive
used 2019 Ford Edge car, priced at $17,997
2019 Ford Edge
used
Magnetic exterior
Automatic
All-wheel Drive
used 2022 Nissan Rogue Sport car, priced at $23,599
2022 Nissan Rogue Sport
used
Pearl White Tricoat exterior
CVT
All-wheel Drive
used 2015 Nissan Altima car, priced at $10,997
2015 Nissan Altima
used
Java Metallic exterior
CVT
Front-wheel Drive
new 2025 Nissan Sentra car, priced at $24,125
2025 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive