B.J. Springett
B.J. Springett at Mungenast Lexus of St. Louis
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B.J. Springett

Senior Service Advisor

Mungenast Lexus of St. Louis

13700 Manchester Road
Manchester, MO 63011

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5.0
33 Reviews
5.0

33 Reviews

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33 Reviews of B.J. Springett

October 27, 2024

Dealership Rating
Employee Rating

Nate is an outstanding salesman. He does his best to get you a good price. More

by Boy47
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson

Oct 28, 2024

Mungenast Lexus of St. Louis responded

Thank you for leaving Mungenast Lexus of St. Louis a five-star review. We will pass your kind words along to Nate. Enjoy your new ride!

October 27, 2024

Dealership Rating
Employee Rating

Had a great sales experience and dealt with knowledgeable sales and service. Third car from Nate. Did a great job. BA More

by BA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Bric Flint

Oct 28, 2024

Mungenast Lexus of St. Louis responded

We're delighted to hear about your positive experience with Nate and the team at Mungenast Lexus of St. Louis! Thank you for choosing us once again - enjoy the ride!

March 19, 2024

Dealership Rating
Employee Rating

Nate Hopson did a great job of selling me my new SUV. He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was v More

by donna.burkart0513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Susan Brockmeier, Josh Clark , Robert Miller

Mar 19, 2024

Mungenast Lexus of St. Louis responded

Donna, we're so glad to know that our team, especially Nate and Robert, provided you with a great buying experience at Mungenast Lexus of xx. Louis! We strive for customer satisfaction and it's wonderful to see we hit the mark. Enjoy your new SUV!

February 23, 2024

Dealership Rating
Employee Rating

I needed to book an appointment on short notice and used the online booking tool since it was after hours. It’s super easy to use and I received a confirmation of my appointment shortly after they opened th More

by StLRedbird74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Mungenast Lexus of St. Louis responded

We're glad to know our online booking tool and prompt confirmation made your experience smooth at Mungenast Lexus of xx. Louis! We appreciate you choosing us over closer options, and we'll continue striving for top-notch service every time. Safe travels until we see you next!

January 12, 2024

Dealership Rating
Employee Rating

Great service, great people. Didn't realize what I was missing when it came to service. More

by cziebold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Mungenast Lexus of St. Louis responded

It was our pleasure to assist you. Thank you from all of us here at Mungenast Lexus of St. Louis!

January 06, 2024

Dealership Rating
Employee Rating

Nate Hopson is the best. Friendly, honest, responsive, available. You would be lucky to work with him. More

by GI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Mungenast Lexus of St. Louis responded

We're delighted to know that you had a positive experience with Nate at Mungenast Lexus of xx. Louis! We appreciate your kind words and look forward to serving you again in the future.

November 01, 2023

Dealership Rating
Employee Rating

BJ IS A VERY HIGH QUALITY PROFESSIONAL TO THE CUSTOMER GET HIM A BIG CREDIT! More

by sirene1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Mungenast Lexus of St. Louis responded

Thanks for highlighting BJ's premier service! We hope to see you next time at Mungenast Lexus of St. Louis!

August 07, 2023

Dealership Rating
Employee Rating

They are always very courtney and professional. The service is alway superior and professional and on time. More

by awilliams476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Clark

Aug 09, 2023

Mungenast Lexus of St. Louis responded

Thanks for the positive feedback! We're glad to know you've consistently had a great experience with our team at Mungenast Lexus of St. Louis.

August 01, 2023

Dealership Rating
Employee Rating

Mungenast Lexus was outstanding. I was treated professionally the whole way through the process. I was updated about time frame, they made the process very easy. More

by Antrainer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Mungenast Lexus of St. Louis responded

We're delighted to know that you had an outstanding experience with us at Mungenast Lexus of St. Louis! Our team always aims to provide professional service and make the process as easy as possible for our customers. Thanks for your review!

January 18, 2023

Dealership Rating
Employee Rating

Always courteous and professional. Always a pleasure to work with this dealer and technician. BJ does an excellent job of explaining what work is being done that day as well as expla More

by Joe.Berner
Recommend Dealer
Yes
Jan 18, 2023

Mungenast Lexus of St. Louis responded

Hi Joe - Thanks so much for leaving Mungenast Lexus of St. Louis a five-star review! We are happy to hear that BJ continues to provide excellent service that you feel confident in. It's a pleasure having you as a valued customer!

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