Avy Torres | Page 10

Quick & Easy The length of our visit was limited to about two hours and it was by far the fastest car buying experience I've ever dealt with. We were helped as soo The length of our visit was limited to about two hours and it was by far the fastest car buying experience I've ever dealt with. We were helped as soon as we walked in, and since I was already pre-approved from a bank, so everything else came with ease. More

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Simple, professional and fun I inquired about a car online and was sent a personalized video sharing additional information about the vehicle I was interested in. From start to f I inquired about a car online and was sent a personalized video sharing additional information about the vehicle I was interested in. From start to finish my experience at Audi Lakeland was simple and was a fun experience. Top notch service from everyone here and Avy is the best! More

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A Great Car Buying Experience We had a wonderful experience with Avy! He was a pleasure to work with. He is very knowledgeable on all Audi vehicles and services. He took his time a We had a wonderful experience with Avy! He was a pleasure to work with. He is very knowledgeable on all Audi vehicles and services. He took his time answering and figuring out answers to all my questions. He was very patience as I kept having to reach out to him or forgot to do something he asked, like return previous vehicles second key. Car buying can take some time... lol and I had my two children with me for the whole process. All the staff, especially Mrs Linda at the front desk, were very accommodating of my girls. Mrs Linda offered Audi coloring books to my girls and even let them put on a kids program as they waited. I like how I didn’t feel pressured or rushed to make a decision by anyone, especially when it came to working out finances. Paul, the general sales manager, is a straight shooter. That made all the difference for us. I was pleasantly surprised by the personal welcome I received from Ken, the GM. It made me feel like I was more than just another sale. I’ve purchased many many vehicles before and have never had a GM come to me and greet me that way. Ken even followed up as we were finishing to make sure I had a great experience and answer any questions I had. Overall, this was one of the best car buying experiences we’ve ever had!! We love our Q7 and the staff at Audi Lakeland. More

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Epitome of excellence. I have never been treated better than the way I get treated here. Everything is catered to me and my needs/schedule. This is what outstanding service I have never been treated better than the way I get treated here. Everything is catered to me and my needs/schedule. This is what outstanding service looks like. More

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Great experience! I love my new Q8 and Avy was a pleasure to work with. If you are looking for a new car make sure you ask for Avy. I love my new Q8 and Avy was a pleasure to work with. If you are looking for a new car make sure you ask for Avy. More

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Worth the drive from Orlando! This dealer’s sales team is waaayyy better than the 2 in orlando. I drove about an hour to this dealer because I feel they really do want to sell you This dealer’s sales team is waaayyy better than the 2 in orlando. I drove about an hour to this dealer because I feel they really do want to sell you a car at the best possible price. The sales guys at the dealers in orlando are way too pushy, and I feel like they don’t really care how the customer makes out in the long run, just as long as they make that sale. These guys at Audi Lakeland want to make a deal! I feel like they actually want to sell you the exact car you want and not just some car they want to move off the lot. Avi, my sales guy, was awesome ! He found the exact car I wanted and got me to the price I needed without being pushy. His sales manager and finance guy were amazing as well. My whole experience with this dealer was great! Even the girls up front were way better than the ones in orlando, very welcoming and also very accommodating . Audi Lakeland has gained me as a customer for life. Thanks Audi Lakeland! More

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No pressure experience Definitely a five star facility..and highly recommend seeing Avy if you want a good experience buying a car thanks again. We are very happy Definitely a five star facility..and highly recommend seeing Avy if you want a good experience buying a car thanks again. We are very happy More

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He very helpful and kind Very patiently and great customer service skilled. He actually took his time to help my mother and I with a beautiful SUV. He deserved a 100percent go Very patiently and great customer service skilled. He actually took his time to help my mother and I with a beautiful SUV. He deserved a 100percent goal! More

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Great energy Staff was very informative and helpful to my need. Great overall experience!Will definitely recommend this Dealer to others and hopefully one day be b Staff was very informative and helpful to my need. Great overall experience!Will definitely recommend this Dealer to others and hopefully one day be back to buy a NEW Audi More

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Treated us better than #1 Crown We were Crown customers ( Q5, Q7) and recently went back for another but unfortunately we did not receive the same level of customer service as befor We were Crown customers ( Q5, Q7) and recently went back for another but unfortunately we did not receive the same level of customer service as before. This led us to go to number two ranked Audi in Lakeland which was closer to our home. We had a great experience there, were well taken care of. We and look forward to future purchases with them. Avi was wonderful as well as the sales manager. More

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