Auston Foster
Auston Foster at Jim Norton Toyota Tulsa
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Auston Foster

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Auston Foster

September 14, 2024

Dealership Rating
Employee Rating

The JNT service department is organized, efficient, and friendly. I've serviced 2 Tacomas and now 2 Tundras at JNT. From the greeting to the pickup, you will find a well -oiled machine. Auston F. is abo More

by JRD17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gibson Freter, Daniel Hill

Sep 16, 2024

Jim Norton Toyota Tulsa responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with both our service and sales departments at Jim Norton Toyota. It's great to know that Auston, Danny, and Gibson provided you with exceptional service, and we're glad our team could address the squeak on your Tundra. We truly appreciate your loyalty and look forward to serving you for many more years to come! If you ever need assistance, don’t hesitate to reach out. Safe travels in your new Toyota! Sincerely, Courtney, Jim Norton Auto Group

June 16, 2024

Dealership Rating
Employee Rating

No comment needed. Satisfied with service and customer representative courteousy and promptness received. Job well done. More

by vkharjo
Recommend Dealer
Yes
Jun 17, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and for the positive feedback! We are thrilled to hear about your satisfaction with our teams' courteous and prompt customer service. We appreciate your review and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 13, 2024

Dealership Rating
Employee Rating

Fast service. Nice waiting room to sit in while car is being serviced. Helpful staff More

by kirklinda37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your service needs! We're thrilled to hear that you found our service fast and our staff helpful. We take pride in providing a comfortable waiting room for our customers. We appreciate your support and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 13, 2024

Dealership Rating
Employee Rating

Excellent Service. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. More

by rslknv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your service needs! We are thrilled to hear about your positive experience with us. Our team is dedicated to providing excellent service and timely repairs. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 11, 2024

Dealership Rating
Employee Rating

The work was well done. They went beyond my expectstions in replacing a bad tail light. I had requested an alignment, but he that my car was in perfect alignment, therefor More

by briancherylbooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words and for choosing Jim Norton Toyota for your automotive needs, Brian! We are thrilled to hear that we exceeded your expectations with the tail light replacement and alignment check. We strive to provide top-notch service to all our customers and we look forward to assisting you again soon! Sincerely, Courtney, Jim Norton Auto Group

June 07, 2024

Dealership Rating
Employee Rating

Great fixed my problem and sent me on my way! nonthing else to say, so More

by cmartin3ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Jim Norton Toyota Tulsa responded

Thank you for the 5-star rating! We're delighted to hear that we could resolve your issue efficiently. If you ever need anything else, please don't hesitate to reach out to us at Jim Norton Toyota. We appreciate your support! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

Dealership Rating
Employee Rating

They are always helpful and efficient. Sometimes they don't call if you are waiting at the dealership. They said they called me & my wife, but neither of us had a missed call. At least t More

by johnclark4ou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns.if you would like to discuss what you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

Dealership Rating
Employee Rating

All employees are courteous, friendly and fair to deal with. I have enjoyed my repairs and service time at Jim Norton. More

by dkcoupe44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Ryan, Rachel Farrell

Jun 04, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that you found our employees courteous, friendly, and fair. We're glad you enjoyed your repairs and service time at Jim Norton Toyota. We look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

Dealership Rating
Employee Rating

Excellent team and service. A pleasure to work with this group. I appreciate the professional attitude and service. More

by steveaggie831961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeb Freter

May 31, 2024

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We're thrilled to hear about your positive experience at Jim Norton Toyota. We strive to provide top-notch service, and we're glad to know we hit the mark. We look forward to working with you again in the future and appreciate you choosing us for your automotive needs. Sincerely, Courtney, Jim Norton Auto Group

May 29, 2024

Dealership Rating
Employee Rating

Quoted me $1900 for a $600 part installed. So disappointing. Service department is chaotic and disorganized More

by larry.spurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing, Larry. We take our award-winning reputation & your feedback seriously and would like to discuss the details with you as soon as possible. Our Service Manager, Eric Cooper, reached out to you via email and left a voicemail.Or if you prefer, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at your earliest convenience. Sincerely, Courtney, Jim Norton Auto Group

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